- 执行公司客户服务流程,受理订单,检查订单执行情况,促进订单履行的及时性及准确性并符合客人要求;
- 通过电话、电邮、传真等,及时受理及跟进客户的咨询,建议及意见等;
- 遵循公司的流程及服务标准,及时受理及跟进客户投诉;
- 通过日常工作与客建立良好的合作关系,主动分析潜在销售机会,促成更多订单成交以及积极配合主管完成团队的销售目标。
- 完成公司及部门各项要求,如服务水平、成本控制、质量成本等方面;
- 遵守公司各项政策、各项机器操作规程及各项规章制度,积极配合和参与公司质量认证,安全,5S等在部门内的开展;
- 积极支持和协助部门其他员工完成各项任务及目标;
- 跨部门团队合作,推动订单及项目执行;
- 积极参与公司各类型改善项目;
- 积极配合及参与个人及部门业绩考核;.
- 参与及提供对新员工的教导、培训;
- 服从管理人员安排及上司安排的其它工作。
- 大专或以上学历,及2年以上相关行业(跟单、客户服务等)工作经验;
- 英语听说读写熟练,熟悉电脑操作,Windows操作系统及Windows办公软件( Word, Excel等);
- 以客户为导向,为关注客户需求,良好的服务意识、耐心和责任心;
- 良好的表达能力和沟通能力;
- 有一定的应变能力、协调能力、问题处理能力及危机意识, 能独立处理紧急问题/事件;
- 工作积极主动;
- 有一定分析问题能力;
- 具有辅导/培训新员工经验者优先。
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Senior Financial Services Officer
发现在: Talent CN S2 - 6天前
HSBC Guangzhou, 中国 À durée déterminée - temps pleinPlease note this job advertisement is only available in Chinese · 在这一职位上,您将: · 为高端金融机构或者高端企业提供查询付款进度,电报咨询服务,收款服务,汇丰财资网操作等相关金融产品业务的咨询。 · 紧密联系香港的工作伙伴,配合客户服务经理(Client Service Manager),客户关系经理(Relationship Manager),销售经理(Sales Manager),为高端金融机构或者高端企业提供其专属的客户服务。 · 服务内容丰富,不同领域的银行产品,涵盖环球资 ...
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Senior Financial Services Officer
发现在: Talent CN S2 - 1天前
HSBC Foshan, 中国 Fixed Term - 全职Please note this job advertisement is only available in Chinese · 在这一职位上,您将: · 保单服务指为香港汇丰保险有限公司与恒生保险有限公司的保险客户提供的保单后续管理及维护服务。保单服务部的主要职责包括: · 审核客户递交的申请,确保所需资料与文件的真确性和完整性; · 在服务协议规定时限内,高效完成申请的处理; · 主动与客户跟进需要补交的资料与文件(如适用); · 及时处理客人通过网上银行系统递交而又需要人工特殊处理的申请; · 准确地识别并处理客人通过现金或支票递交的保费或其他款 ...
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Manager - Office Strategy & Solutions
发现在: Talent CN S2 - 1天前
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Desktop Support Engineer
发现在: Talent CN S2 - 6天前
Excis Compliance ltd Guangzhou, 中国Background · As a member of the End User Support team, the candidate will provide high quality support with very good customer service, technical expertise and timeliness. This position has frequent contact with end users, peers and managers primarily face to face as deskside sup ...
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Specialist,E-Communications(v)
发现在: Talent CN S2 - 4天前
Marriott International, Inc. Guangzhou, 中国 全职POSITION SUMMARY · Provide world class customer service to all internal and external customers by managing customer inquiries through the appropriate Marriott e-communications platform. Assist and resolve customer inquiries and utilize company promotions as needed. Investigate, r ...
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Accounting Officer
发现在: beBee S2 CN - 1天前
Hilton Guangzhou, 中国 全职With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget ...
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Global Head of Quality Assurance
发现在: Talent CN S2 - 6小时前
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Acquisition Relationship Officer GZU
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Product Safety Certifier
发现在: Talent CN S2 - 3天前
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Buyer
发现在: Talent CN S2 - 2天前
Wabtec Guangzhou, 中国 全职Wabtec Corporation is a leading global provider of equipment, systems, digital solutions and value-added services for freight and transit rail. Drawing on nearly four centuries of collective experience across Wabtec, GE Transportation and Faiveley Transport, the company has unmat ...
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product development junior chemist产品开发初级化学师 Job
发现在: Talent CN S2 - 4天前
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Purchasing Analyst
发现在: Talent CN S2 - 2天前
iRobot Guangzhou, 中国 全职Introduction · The Purchasing Analyst will assist with the global day-to-day procurement and sourcing activities related to the procurement of goods and services. A member of the Global Sourcing, Procurement & Planning team, this position will interface with internal customers a ...
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STGZ PT Operative Purchasing Buyer 执行采购员
发现在: Talent CN S2 - 4天前
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Delivery Head
发现在: Talent CN S2 - 5天前
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d362t00002
发现在: Talent CN S2 - 1天前
TTM Technologies, Inc. Guangzhou Shi, 中国 全职TTM Technologies, Inc. – Publicly Traded US Company, NASDAQ (TTMI) – Top-5 Global Printed Circuit Board Manufacturer · About TTM · TTM Technologies, Inc. is a leading global manufacturer of technology solutions including engineered systems, radio frequency ("RF") components and ...
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Intern
发现在: Talent CN S2 - 3天前
TTM Technologies, Inc. Guangzhou Shi, 中国 兼职TTM Technologies, Inc. – Publicly Traded US Company, NASDAQ (TTMI) – Top-5 Global Printed Circuit Board Manufacturer · About TTM · TTM Technologies, Inc. is a leading global manufacturer of technology solutions including engineered systems, radio frequency ("RF") components and ...
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Sr Credit Officer Underwriting
发现在: Talent CN S2 - 5天前
HSBC Guangzhou, 中国 Fixed Term - 全职1 · Business: Underwriting Service Open positions: 6 Role Title: Sr Credit Officer Underwriting Global Career Band: GCB7IC Location(Country/City): China/GuangZhou/TKH Recruiter: Wisdom Z H LV Why join us? Underwriting Services undertakes all credit risk related processing for Ret ...
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Gateway Manager Air Freight
发现在: Talent CN S2 - 4天前
Schenker China Ltd. (Guangzhou Branch) Guangzhou Shi, 中国Stellenbeschreibung · Accountabilities: · ØLead team to reach the team goal and meetcustomer's satisfaction. · ØImplement the hub operationplans according to budgetary targets, service/ productivity standards and costcontrols. · ØCo-ordinate with internalother department, in ca ...
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Account Rep
发现在: Talent CN S2 - 6天前
Beijing Century Joyo Information Technology Co., Ltd. Shenzhen Branch Guangzhou, 中国 全职Amazon has created one of the most advanced fulfillment and logistic networks in the world. Amazon China is seeking an experienced candidate interested in scaling the product by disrupting the way products are bought, sold, and distributed on a global scale. The qualified candida ...
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- Shipping
发现在: Talent CN S2 - 2天前
WNS Guangzhou, 中国Company Description · WNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financ ...
Customer Service Officer - Guangzhou, 中国 - Avery Dennison
描述
Job DescriptionAVERY DENNISON IS AN EQUAL EMPLOYMENT OPPORTUNITY PROVIDER. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or other protected status.
