- Sell BNA aftermarket support contractual agreements and services over the phone and in-person.
- Prepare action plans and schedules to identify specific targets and project the number of contacts to be made.
- Follow up on new leads and referrals resulting from field activity.
- Identify sales prospects and contact these and other accounts as assigned.
- Prepare presentations, proposals, and sales contracts.
- Develop and maintain sales materials and current product knowledge.
- Establish and maintain current customer and potential customer relationships.
- Prepare paperwork to activate and maintain contract services.
- Identify and resolve customer concerns.
- Prepare a variety of status reports—goals & forecast, including activity, closings, follow-up, and adherence to goals.
- Communicate new product and service opportunities, special developments, information, or feedback gathered through field activity to appropriate company staff and customers.
- Collaborate with associate departments within the company, including outside sales, technical support, customer service, and accounting departments.
- Develop and implement special sales activities.
- Assist in the preparation of bids and Request for Quotes.
- Assist in the analysis and creation of new support pricing structures.
- Maintain and update the customer database in the CRM.
- Participate in marketing events such as seminars, trade shows, and telemarketing events.
- Bachelor's Degree in Business or equivalent experience.
- 1-3 years of experience in inside sales, sales support, and/or customer service roles.
- Prior experience with Salesforce is strongly preferred.
- Superior interpersonal, organizational, and multi-tasking skills.
- Strong critical thinking skills and an independent problem solver.
- Excellent verbal and written communication skills in English and Chinese.
- Previous experience working for an international B2B company with a direct sales and distribution model is strongly preferred.
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Inside Sales - Shanghai, 中国 - Bruker
描述
概述
Bruker is enabling scientists to make breakthrough discoveries and develop new applications that improve the quality of human life. Bruker's high performance scientific instruments and high value analytical and diagnostic solutions enable scientists to explore life and materials at molecular, cellular, and microscopic levels. In close cooperation with our customers, Bruker is enabling innovation, improved productivity, and customer success in life science molecular and cell biology research, in applied and pharma applications, in microscopy and nanoanalysis, as well as in industrial applications. Today, worldwide more than 8500 employees are working on this permanent challenge at over 90 locations.
Bruker offers differentiated, high-value life science and diagnostics systems and solutions in preclinical imaging, clinical phenomics research, proteomics and multiomics, spatial and single-cell biology, functional structural and condensate biology, as well as in clinical microbiology and molecular diagnostics.
职责
Other Ad-hoc tasks/duties:
资质
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