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Field Account Services Representative - Beijing, 中国 - Caterpillar
描述
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
工作内容:
1.通过电话联系和实地访问催收欠款.
2.授权并进行设备收回
3.汇报逾期结果,并对潜在的信用损失给予建议
4.与经销商、地区经理和客户建立并保持稳固的工作关系.
5.及时协调解决逾期账户的客户服务问题.
6.每周或每月向老板汇报工作进展.
7.向公司管理层提供有关收款活动及坏账客户的回收情况报告。
8.发现工作流程中的问题及持续改善
9.了解公司的规章制度,并负责将其应用于工作的各个方面。
岗位要求:
1,本科学历,专业不限
2,具备熟练的车辆驾驶能力
3,较强的沟通表达能力,包括面对面、电话以及邮件沟通
4,工作地点在广州,具备独立在广东省内出差完成工作的能力
5,了解金融服务法律法规
6,了解并能够应用融资租赁和税收原则
7,具备通过持续改进方法参与流程改进的能力
8,在大多数情况下,能够在有限的协助下处理复杂问题
9,具有一定的数学计算技能,包括数据收集和分析
10,具有了解并分析客户资产状况及制定解决方案的能力
11,具有一定的办公软件技能,包括但不限于Excel/Word
12,具有租赁或者工程机械相关经验优先
13,每个月三分之一的时间需要出差(广东内)
About Caterpillar
Caterpillar Inc. is the world's leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we've been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.
Posting Dates:
三月 15, 三月 29, 2024Caterpillar is an Equal Opportunity Employer (EEO).
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