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Shanghai

    Customer Application Consultant - Shanghai, 中国 - OMP

    OMP
    OMP Shanghai, 中国

    3天前

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    描述

    Your challenge

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    Your team

    As our new Customer Application Expert, you'll be part of the Customer Services team. Customer Services watches over business continuity. The team solves issues before they turn into problems and ensures flawless maintenance and upgrades. It provides the hotline user support, documentation, and long-term application management, to keep everything running smoothly.

    Your profile

    We are looking for someone who meets the following qualifications:

  • A master's degree (or similar by experience) with a strong interest in IT.
  • A passionate bridge-builder who likes to establish long-term relationships with customers.
  • Fluent in English and Chinese.
  • An analytical mind, problem-solving skills, and a desire to investigate in detail.
  • A team player who can also work independently.
  • The ability to work in a structured way and follow procedures, while simultaneously searching for continuous improvement. You are not scared of multi-tasking.
  • Bonus points if you have:

  • Experience in working with the OMP Solution.
  • Interest in supply chain planning.
  • Soft skills

    Communication Teamwork Pragmatic Passionate Supportive

    Hard skills

    Strong interest in IT Problem-solving Analytical skills SQL

    Language skills

    Required:

    English Chinese

    A plus:

    Any other language

    Your future

    At OMP, we're eager to find your best career fit. Our talent management program supports your personal development and empowers you to build a career in line with your ambitions.

    Many of our team members who start as Customer Application Experts grow into roles in customer application, customer services, product or industry expertise or people management.

    Our offer

    At OMP, we offer more than just a job. We put people first and inspire you to become the best version of yourself.

  • International : A growing global company, worldwide career opportunities, and multicultural teams
  • Benefits : An attractive salary package including additional extralegal vacation days, and other competitive benefits
  • Flexibility : Teleworking, flexible hours, and lots of autonomy
  • Lifelong learning : A custom training and development track, an extensive coaching program, and on-the-job learning
  • Empowerment : Room for initiative and creativity and an emphasis on entrepreneurship
  • Innovation : Encouragement to think differently through cross-team collaboration and innovation challenges
  • Well-being : A caring and inspiring environment, promoting a happy and healthy lifestyle through a wide range of facilities and activities
  • Teamwork : Join a team that lifts you up and learn from the best


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