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Hilton Shen Zhen Shi, 中国 全职Floor Supervisor 楼层主管( Job Number: · HOT09UPE) Work Locations · :Conrad ShenzhenShenzhen Qianhai Bay Special Economic Zone, Binhai AvenueShenzhen With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open d ...
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Hilton Shenzhen, 中国 OTHERWith thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget ...
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Marriott International Shenzhen, 中国 全职Job Number · Job Category Housekeeping & Laundry · Location JW Marriott Hotel Shenzhen Bao'an, No 8 Baoxing Road Baoan District, Shenzhen, Guangdong, China VIEW ON MAP · Schedule Full-Time · Located Remotely? N · Relocation? N · Position Type Non-Management · POSITION SUMMARY · ...
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Hilton Shen Zhen Shi, 中国 全职Outlet Supervisor 餐厅主管( Job Number: · HOT09OMF) Work Locations · :Conrad ShenzhenShenzhen Qianhai Bay Special Economic Zone, Binhai AvenueShenzhen With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open ...
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Marriott International Shenzhen, 中国 全职Job Number · Job Category Procurement, Purchasing, and Quality Assurance · Location JW Marriott Hotel Shenzhen Bao'an, No 8 Baoxing Road Baoan District, Shenzhen, Guangdong, China VIEW ON MAP · Schedule Full-Time · Located Remotely? N · Relocation? N · Position Type Non-Managem ...
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Bureau Veritas Group Shenzhen, 中国 固定期限合同Job Responsibility & Accountability : · • Supervise inspector/auditor, and monitor the daily operation. · • Order review and follow up action. · • Report check and follow up action. · • Review submitted sample and clarify with client if necessary. · • Provide technical training. ...
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Hilton Shenzhen, 中国 OTHER管理行政楼层,对日常工作予以指导,为宾客提供一致高效的服务。 · • 为顾客提供热情周到的服务,有宾至如归感。 · • 依照预订为客人办理入住,核对预订信息,希尔顿荣誉客会号及航空公司会员号,确保入住登记表的完整性及付款方式安全有效。 · • 采取必要行动,及时有效的处理顾客的不满,适当的时候告知值班经理或宾客关系经理。回访客人,确保客人对解决方法满意。 · • 作为第一个VIP客人接待的部门,要确保他们的个性化服务。 · • 引入新的荣誉客会会员,确保会员应得利益,为会员提供优质专业的服务。 · • 按照客人的预定或喜好安排房间,并做详细目 ...
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Floor Supervisor 楼层主管 - Shenzhen, 中国 - The Ritz-Carlton
描述
Job NumberJob Category Housekeeping & Laundry
Location The Ritz-Carlton Shenzhen, 116 Fuhua San Road, Futian District, Shenzhen, Guangdong, China VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
POSITION SUMMARY
Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards.
Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms.
Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork.Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees.
Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications.
Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation.
Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards.Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance.
Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.PREFERRED QUALIFICATION
Education:
High school diploma or G.E.D. equivalent.
Related Work Experience:
At least 1 year of related work experience.
Supervisory Experience:
At least 1 year of supervisory experience.
License or Certification:
None
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.
We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them.
Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day.
The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next.
It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality.
As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values.
And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International.Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
