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    Representative 2, Customer Service - Shenzhen, 中国 - Molex

    Molex
    Molex Shenzhen, 中国

    发现在: Talent CN S2 - 4天前

    Molex background
    描述

    What You Will Do

  • Provide the best customer service to all customers to meet CRD.
  • Monitoring and improve on the CRD/MPD delivery performance on continual basis.
  • Monitor shippable report, daily activities (SAP) closely and expedite well in advance to ensure timely delivery to customers.
  • Maintain cooperative working relationships with other sales teams and other departments.
  • Maintain Forecast data for VMI customer and monitor consignment stock. Better organization, follow up on samples and automate the process in order to yield the best productivity.
  • Develop close communication channel and good working partnership with Sales Engineer in order to understand customer requirement and business model. Also to acquire all necessary information about customers' activities and their needs to render best result and service.
  • Be aggressive in all endeavor and best use of the talent and time to yield highest results.
  • Follow the guidelines of SOP on order cancellation, RGA, reschedule and order entry.

    • Who You Are (Basic Qualifications)

  • College degree or above, good command of both spoken and written English.
  • Good communication, sense of customer service and initiative.
  • With 2 - 4 years in Customer service, sales support, purchasing or material planning. Working experience in electronic industry is preferable.
  • Good computer knowledge, especially Micro-soft office: excel, word, outlook, etc. SAP knowledge is preferred.

    • Additionally, everyone has individual work and personal needs. We seek to enable the best work environment that helps you and the business work together to produce superior results.

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