- Support on new program launch:
- Closely communicate with the sales team on the new program launch information. Clearly understand customer demand.
- Ensure forecast is input into the forecasting system, ZAPO, by the Sales Engineer.
- Working with Demand Planner to ensure a planning strategy is put in place to support the new program ramp.
- Communicate with the Manufacturing plant to ensure the planning strategic is being executed.
- Verify capacity is enough to support customers' long-term demand. Work with the plant for a solution if capacity is not enough.
- Effectively communicate with the Sales, Demand Planner and the plant on significant demand changes and react accordingly to meet customer requirement.
- Regular review the new program status with related parties, identify obstacles and barriers. Work with the responsible parties for resolutions. Escalate to senior management for support if needed.
- Regularly report the new program status to Customer Service and Sales teams.
- Support key product series:
- Track customers/market in mid and long terms demand changes are aligned with demand plan by Demand Planning team.
- Regularly check the demand and supply status on key product series and identify if there is any supply issue in mid and long terms.
- Represent Global Sales Management (GSM) to work with Product Division on the supply issue if supply plan cannot meet customer's long-term demand and update to GSM.
- Regularly review and analyse customer expediting record in Salesforce, identify the supply gap and drive for improvement.
- Participate in GSOP&E process steps and work with the team on the monthly cadence.
- Highlight any potential supply issues to the Network Supply Planner in advance and seek for proactive actions.
- Suggest on supply strategy on key products on level loading to support customers' future demand.
- Share demand and supply knowledge to Sales, Customer Service teams.
- Supply optimization on supply limitation:
- Collect the min customer demand from Customer Service/Sales teams and represent GSM to optimize the plant's output.
- Work with Plant Planner on prioritizing the output of different part numbers.
- Prioritize the supply quantity to meet customer's absolute minimum requirement.
- Highlight any customer line down/shortage to Plant and work for solution promptly.
- Collaborate with Network Supply Planner, Global Product Manager on capacity expansion and resolve the supply shortage rapidly.
- Other:
- Provide data, analysis, reports, etc. to management as requested.
- Engaged with Sales/CSR to provide regular information or reports to support strategic customers as necessary.
- Support Molex quality programs by following approved policies and procedures.
- Perform other related duties as assigned by management.
- Diploma in related area of study or relevant work experience
- Min 3 Years in related Planning, Sales or Customer Services experience
- Experience of SAP, BW
- Knowledge of MS Office Suite
- Excellent analytical and problem solving skills
- Good organizational and follow-up skills
- Good interpersonal skills to work effectively and persuade others.
- Good written and verbal communication skills
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Analyst – Supply Assurance Support - Shenzhen, 中国 - Molex
描述
Your Job
To provide the best possible support to improve the supply chain and delivery of products to drive assurance of supply to our customers.
What You Will Do
Who You Are (Basic Qualifications)
Additionally, everyone has individual work and personal needs. We seek to enable the best work environment that helps you and the business work together to produce superior results.
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