- Manage quality metrics and performance by ensuring necessary reviews and actions are inplace, leading meetings and projects as needed globally.
- Integrate strong and clear analysis and business rationale into sound decision making
- Drive scalable business solutions and ensure customer satisfaction. Develop bestinclass processes and systems and drive continuous improvement.
- Apply SME level knowledge of quality strategies and processes in multiple product categories by engagement with the vendors and original design manufacturer
- Communicate technical, quality and process requirements to nontechnical stakeholders
- Monitor, train and drive vendors to improve quality and customer satisfaction
- Monitor, train and drive thirdparty quality service providers to conduct product testing and failure analysis
- Bachelor's degree in science or engineering from a reputable university
- Minimum 15 years of experience in quality management, product development or product testing in manufacturing or a global retailer
- Strong knowledge of product quality and development processes in different industries
- Experience in one or more of the following categories: Electronics, Appliances, Furniture, Home & Lifestyle, Apparel, etc.
- Determined and resilient. Ability to collaborate, influence and negotiate.
- High attention to detail and excellent written and verbal communication skills
- Excellent business judgment and a practical, commonsense approach to getting the job done. Ability to work with technical and nontechnical business owners to get work done
- Must be able to think creatively and possess strong analytical and problemsolving skills
- Ability to thrive in a highenergy environment where tactical and strategic activities are driven in parallel
- Master's degree in business, engineering or science preferred
- 10+ years of experience successfully managing complex product projects with large, highly skilled, crossfunctional teams.
- Experience with multiple concurrent projects and tight schedules
- Familiar with agile development methods. Product life cycle endtoend management experience
- Ability to handle ambiguity, function well, and clearly define processes despite loose structure
- Private label product development
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Head of Product Quality, Amazon Private Brand Quality - Shenzhen, 中国 - Beijing Century Joyo Information Technology Co., Ltd. Shenzhen Branch
描述
The Amazon Private Label Product Quality team is looking for a smart, energetic, hard-working, and creative member to join our team.
The successful candidate needs to be able to demonstrate excellent judgment and intuition in decision-making, actively and continuously improve their knowledge of Amazon's business, platform, and related technologies.
This is an exciting and challenging position, providing quality support as a Subject Matter Expert (SME) in Amazon's Shenzhen office to ensure successful adherence with customer satisfaction and global product safety requirements.
This position leads a product quality team and supports Amazon's global quality initiatives.
By supporting quality development and improvement approaches while creating innovative solutions that move at the speed of the Internet, this position will provide an opportunity to apply SME knowledge in a new and exciting way.
We are seeking a talented Quality Leader with direct experience in product development, product validation, product certification, inspections and audits, testing, and failure analysis to support our rapidly growing and evolving business.
Key responsibilities:
Shenzhen, 44, CHN
BASIC QUALIFICATIONS
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