高级服务销售工程师_dccs - Shanghai, 中国 - Bosch

Bosch Shanghai, 中国

发现在: Talent CN S2 - 6天前

全职

描述

Job Description

• Overall responsible for the business improvement and development of Rexroth industrial hydraulic -marine, ship service and others. As well as the establishment and management of after-sales channels.

总体负责力士乐工业液压海事,船务等售后市场的业务提高,开发以及售后渠道搭建和管理

• Responsible for the application and technical support of related after-sales business, participating in customer follow-up and negotiations for related business and supporting regional sales/dealers to expand business.

负责相关售后业务的应用及技术支持,参与相关业务的客户跟进和谈判,支持区域销售/经销商拓展业务

• Responsible for the coordination and arrangement of internal service resources, including tech-team, services, quality. Completing technical solutions, operating procedures, and on-site service quality and progress management

负责内部服务资源的协调和安排,包括协调技术、服务、质保完成技术方案,操作流程,现场服务的质量和进度管理

• Responsible for monitoring, recording and analyzing daily sales data of relevant after-sales market

负责相关售后市场日常销售数据监控,记录和分析

• Propose reasonable suggestions and standardize relevant service support processes, including customer after-sales support and relationship maintenance, service promotion, customer complaints, crisis incident handling, etc.

提出合理化建议并规范相关服务支持流程,包括客户售后支持和关系维护,服务宣传,客诉问题、危机事件处理等

Qualifications

• Hydraulic transmission control, mechanical/electrical automation and other related majors, bachelor's degree or above

液压传动控制,机械/电气自动化等相关专业,本科及以上学历

• Have good communication skills, collaboration skills, and good team spirit

具有良好的沟通能力、协作能力,良好的团队合作精神

• Have 5 years or more experience in after-sales market development, be familiar with after-sales service business models. Have strong sales spirit & capabilities

具备5年及以上售后市场开发经验,熟悉售后服务业务模式,具有较强的销售能力

• Priority will be given to those with experience in hydraulic sales, especially marine and ship service application sales

有液压销售尤其是海事,船务应用销售经验优先

• Familiar with basic knowledge of various commonly used hydraulic components, independent hydraulic scheme design and component selection skills are preferred

熟悉各种常用液压元器件基础知识,有独立液压方案设计、元器件选型技能优先

• Proficient in operating sales support software such as SAP / CRM and have certain sales data analysis capabilities and experience

熟练操作SAP,CRM等销售类支持软件,有一定的销售数据分析能力和经验

• Have good English listening, speaking, reading and writing skills

具备良好的英文听说读写能力

• Ability to independently manage and follow-up on sales projects, those with project management experience are preferred

独立管理并跟进销售订单/项目的能力,如有项目管理经验者优先

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