- Understand BU and brands strategy, lead field force implementation including target chain/store selection, territory setting/optimization, target setting/allocation. Drive the optimization of target setting methodology.
- Lead the customer analysis; take care of the engagement planning, engagement tracking.
- Lead Retail Profiling, segmentation & targeting projects.
- Support BU on KPI (CRM etc.) tracking and discover the root cause of lagging and propose actions.
- Conduct regular analysis of productivity, performance of field force and work out improving areas with insights. Conduct ad-hoc analysis with BU requirements.
- Work as the window person of BU sales, incentive KPI etc. appealing. Facilitate required field training.
- Support field force on utilizing SFE platforms/systems/dashboards in their daily operation, bridge system issues with technical teams for resolution.
- Work as a key player of incentive framework design and communicate the incentive policy to all layers of field force.
- Contribute to chain/store potential project as key player.
- Contribute to sales line analysis & restructuring when there is a business need.
- Collect field force inputs and work with SFE peers to find improving areas and communicate back as a close loop.
- Bachelor's degree and above
- 5+ years of total experience with deep understanding of core business of pharmaceutical
- SFE BP of Retail or operation in Retail BU(team) experience is a must
- Retail SFA project experience is a plus
- Project management experience is a plus
- Proficient in verbal and written communication
- Fluency in English (written and spoken)
- Team player with learning agility
- Effective communication and being able to work with remote stakeholders
- High sense of responsibility and compliance respect, proactive & inspiring spirits to optimize existing processes
- Fluent in English and mandarins in both written and verbal
- Good presentation skill is a plus
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SFE Manager - Shanghai, 中国 - Abbott Laboratories
描述
Primary Job Function
This role is responsible for supporting Retail & EC BU on target setting & allocation, territory design and optimization, customer segmentation management, incentive communication and dealing with appeals from field force as the business partner; and driving the channel strategy landing from SFE perspectives.
Core Job Responsibilities
Experiences:
Skills and Competencies Required:
