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Asst FPC PSV SHH OPS China - Shanghai, 中国 - HSBC
描述
Digital Business Services (DBS)
HSBC Digital Business Services is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer service and efficiency. We combine global expertise and technology to help keep us thriving in the competition.
We are currently seeking an experienced professional to join our team.
In this role, you will:
-To provide high quality document checking for FCY inward payments within the specified SLA's according to local regulatory requirement; and to ensure smooth running of FCY document checking daily operations.
-To comply with the requirement of group policies and standards, procedures and local regulations with prudent manner and high level risk control sense.
-To ensure the accurate, efficient and high quality services delivered to business partners and customers.
-To complete other responsibilities dependent on process assigned to.
-To minimize customer complaints and handling them in an effective and professional way.
RequirementsTo be successful in the role, you should meet the following requirements:
-Bachelor's degree or above with working experience in banking operation is a plus
-Be able to work under pressure with positive attitude, well organized and good time management skills
-Good communication and interpersonal skills
-Logic thinking with attention to details, be independent to solve problems.
-Ability to understand and interpret numeric data, good Excel skill is a plus
