-
Support Engineer
发现在: Talent CN S2 - 3天前
Microsoft Shanghai, 中国 全职Overview · With over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft's end-to-end customer experience. Come join CE&S and help us build a future where customers c ...
-
Support Applications Engineer
发现在: Talent CN S2 - 5天前
Siemens Electronic Design Automation (Shanghai) Co., Ltd. Shanghai, 中国 PermanentSiemens Digital Industries Software is a leading provider of solutions for the design, simulation, and manufacture of products across many different industries. About us: There is a unique opportunity to work in a great team of DFT engineers, to supporting the industry leading Te ...
-
Technical Support Engineer
发现在: Talent CN S2 - 5天前
3060 KLA-Tencor International Trade (Shanghai) Co. Ltd/科天国际贸易(上海)有限公司 Shanghai, 中国 全职Description · Responsibilities · Initial time in technical product training is approx. 50%. · Upon reaching L3 product certification, assist CSE in the field during corrective maintenance activities as part of on-the-job training. · Target time in the fab is approx. 20-40% once ...
-
Customer Support Engineer
发现在: Talent CN S2 - 4天前
3060 KLA-Tencor International Trade (Shanghai) Co. Ltd/科天国际贸易(上海)有限公司 Shanghai, 中国 全职Description · Main Responsibilities: · 1. Responsible for customer service activities associated with updating, troubleshooting, diagnosing and · repairing of highly complex capital equipment at customer sites. · 2. Represents the company to the customer and assumes accountab ...
-
Customer Support Engineer
发现在: Talent CN S2 - 6天前
ASML Shanghai, 中国 全职Context · The Customer Support (CS) organization is responsible for the installations, qualification, repair and maintenance of the ASML systems at customer sites and is responsible for the necessary transfer of know-how to the customer. Local site Customer Support branches per ...
-
Technical Support Engineer
发现在: Talent CN S2 - 3天前
Microsoft Shanghai, 中国 全职Overview · With over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft's end-to-end customer experience. Come join CE&S and help us build a future where customers c ...
-
Customer Support Engineer
发现在: Talent CN S2 - 7小时前
ASML Shanghai, 中国 全职Description · : Install equipment at customer's locations, including equipment with new features, unload components, inspect for damage, assemble, align and test. · Analyze applicability, accuracy and adherence to design specifications. · Recommend design changes or substitution ...
-
Support Engineer-Dynamics
发现在: Talent CN S2 - 3天前
Microsoft Shanghai, 中国 全职Overview · With over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft's end-to-end customer experience. Come join CE&S and help us build a future where customers c ...
-
Technical Support Engineer
发现在: Talent CN S2 - 3天前
Microsoft Shanghai, 中国 全职Overview · With over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft's end-to-end customer experience. Come join CE&S and help us build a future where customers c ...
-
Technical Sales Support Engineer
发现在: beBee S2 CN - 3天前
ABB Shanghai, 中国 OTHERTechnical Sales Support Engineer · Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. · At ABB, we have the clear goal of driving diversity and inclusion across all d ...
-
Principal Customer Engagement/Support Engineer
发现在: Talent CN S2 - 3天前
Cadence Design Systems, Inc. Shanghai, 中国 全职At Cadence, we hire and develop leaders and innovators who want to make an impact on the world of technology. · Responsibility includes: · Handling issues reported by field AEs and customers. · Handle critical accounts escalation process and work closely with R&D managers in ...
-
CMM Senior Technical Support Engineer
发现在: Talent CN S2 - 4天前
ZEISS Group Shanghai, 中国 全职Position Summary / 职位概况 · Be able to conduct the training programs of ZEISS IQS CMM products, deliver classroom, onsite and on-line technical training courses to IQS APAC service teams. · Responsible for training syllabus, content and documentation creating, updating and reviso ...
-
X-ray Senior Technical Support Engineer
发现在: Talent CN S2 - 4天前
ZEISS Group Shanghai, 中国 全职Position Summary / 职位概况 · Be able to conduct the training programs of ZEISS IQS X-ray & optical products, deliver classroom and on-line technical training courses to IQS APAC service teams. · Responsible for training syllabus, content and documentation creating, updating and re ...
-
Product Support Engineer, RnD Tech
发现在: Talent CN S2 - 3天前
10287 GlaxoSmithKline (China) R&D Company Limited Pu Dong Xin Qu, 中国 全职Job Purpose: · The candidate played a key role in GSK R&D China clinical submission acceleration and digital innovation project. He or she will collaborate with both local & global stakeholders to understand business requirements, collect technical requirement, design & execute s ...
-
China Service-Call Center-Online Technical Support Engineer-LCMS
发现在: beBee S2 CN - 1天前
ThermoFisher Scientific Shanghai, 中国 Paid WorkJob Description · Job Title:China Service-Call Center-Online Technical Support Engineer-LSMS · Reports To: Zhang Jia · Group/Division: China Service Operation · Career Band: professional 5 · Job Track: Professional · Position Location: Shanghai · Number of Direct Reports: 0 · Da ...
-
China Service-Call Center-Online Technical Support Engineer-LCMS
发现在: Talent CN S2 - 3天前
Thermo Fisher Scientific Shanghai, 中国 全职: (Bullets) 1. Be the contact window of customer and China Service, quickly provide solution to our customers. · 2. Deliver professional proposals related instrument malfunction, operation enquiry, application questions, other customer concerns. · 3. Work with team closely to k ...
-
Principal Industrial Application Engineer
发现在: Talent DE C2 - 1天前
Nexperia Shanghai, 中国 全职About the role · Our application engineers are the central system experts within our Global Sales and Marketing organization. With a focus on Industrial applications, this role provides our account teams with application-level marketing material and trainings for the full Nexper ...
-
Senior Strategic Sourcing Specialist, APAC
发现在: Talent SG C2 - 1天前
Cardinal Health Shanghai, 中国Global Sourcing is responsible for creating and managing diverse strategic supplier partnerships that drive enterprise value with innovation, best cost and competitive advantages that benefit customers, suppliers and patients. Develops and executes strategic plans by leveraging m ...
-
Systems Engineer
发现在: Talent AU C2 - 5天前
Palo Alto Networks Shanghai, 中国 全职Job Description · Your Career · As a Systems Engineer you provide technical expertise and guidance in your customer's zero trust journey. You will play a key role in defining technical solutions that secure a customer's key business imperatives. You evangelize our industry leader ...
-
Systems Engineer
发现在: Talent AU C2 - 6天前
Palo Alto Networks Shanghai, 中国 全职Company Description · Our Mission · At Palo Alto Networks everything starts and ends with our mission: · Being the cybersecurity partner of choice, protecting our digital way of life. · Our vision is a world where each day is safer and more secure than the one before. We are a ...
Customer Support Engineer - Shanghai, 中国 - Brooks Automation
描述
DescriptionPRIMARY RESPONSIBILITY:
Provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems.
Checks out and approves operational quality of system equipment. Instructs customers in the operation and maintenance of the system. Serves as company liaison with customer on administrative and technical matters for assigned projects.Interprets customers' needs and clarifies if the responsibility for problem resolution falls to sales personnel, customer support reps, or engineers.
This job may include any aspect of field support, and is not limited to system hardware and software, PCs, and networking/wireless networking.
CAREER LEVEL:
Works under general supervision on a wide range of assignments that require a substantial knowledge of the discipline or function.
Follows established procedures, processes, or policies, but is expected to use judgment in resolving issues or recommending solutions. May participate in project teams or lead portions of projects.Has a thorough knowledge of the basic principles, practices, and processes in the applicable discipline and has a working knowledge of related fields.
Provides resolutions from basic to moderately complex problems. Exercises judgment within procedures and practices in selecting methods and techniques for arriving at solutions.If any applicant is unable to complete an application or respond to a job opening because of a disability, please email at for assistance.
Brooks Automation is an Equal Opportunity Employer. This company considers candidates regardless of race, color, age, religion, gender, sexual orientation, gender identity, national origin, disability or veteran status.