- Understand, acknowledge and comply with the requirements onindividual accountabilities and responsibilities of the job set out in applicable local laws and regulations as well as SCB internal policies;
- Effectively ensure and intensify internal controls by keeping abreast with developments of applicable local laws and regulations on accountabilities;
- Perform job duties with diligence, contribute to efforts as an individual or as a team member so as to avoid any actual or potential legal sanctions, regulatory penalties, material financial loss, or adverse reputational impact on the Bank;
- Be responsible for failure to follow relevant rules and processes, failure to properly perform the responsibilities, and implement corrections;
- Cooperate with any investigations or reviews on regulatory failure such as accountability review.
- Deliver allocated performance targets for various product VSs;
- Maintain relationship with customers and deliver superior customer service to ensure customers' needs are met;
- Enhance bank-customer relationships by expanding existing customers' portfolio holdings;
- Accountable for implementing and complying with AML requirements when performing duties;
- Ensure compliance of Management Manual, Operating Manuals and Bank's laid down knowledge of the various products offered by all departments;
- Learn and understand all relevant regulations and internal Risk & Compliance policies and procedures;
- Keep updated on the events in the financial industry;
- Participate actively in training programs, meetings, briefings organized by the bank and ensure skills & knowledge acquired is applied to daily work;
- Ensure timeliness & managing customer's complaint;
- Client management skill Core
- Product knowledege Core
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Relationship Manager, Priority - Suzhou, 中国 - Standard Chartered Bank
描述
Role Responsibilities
ROLE SPECIFIC TECHNICAL SKILLS AND COMPETENCIES AND PROFICIENCY LEVELS*
Selling skill Core
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