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Relationship Support Associate-BB China - Shenzhen, 中国 - HSBC
描述
Business Banking
Through Business Banking our global network offers comprehensive support, advice and services to businesses in the SME market. From setting up a new business to managing the cash and trade flows of an established enterprise, the Business Banking team of Relationship Managers and Business Specialists provides a range of end-to-end solutions designed to help small and large businesses reach their potential.
We are currently seeking an experienced professional to join our team.
In this role, you will:
1. To assist Relationship Manager(s) in maintaining and growing a designated customer portfolio as well as acquiring new customers.
2. Assist Relationship Manager(s) in managing the existing portfolio, acquiring new business and maintenance of relevant client management systems.
3. Ensures good lending disciplines and safeguards the bank from potential loss due to non-compliance with local regulations/procedures.
4. To assist the preparation and follow up on all documentation relating to credit facilities
5. Effectively liaise with Operation Dept. to follow up on customer's daily transactions, ensure the transaction can be completed in timely & accurately manner
6. To support Relationship Manager (RM) in delivering high standard of professional service to ensure customer satisfaction. Establish good relationship with existing customers
7. To maintain service enhancement by assisting RM in cultivating the Sales& Service culture, in ensuring the professional environment of the bank hall and handling difficult situations to customers' satisfaction.
8. To perform related system input and checking, such as: CARM, Spreading, MRA , CV, ORC and etc.
9. To assist in management reporting and updating information in both regular& ad hoc basis.
10. Maintain and observe Regulatory, Compliance & Operational Risk as well as Internal Controls; prevent from potential avoidable economic/operation loss
RequirementsTo be successful in the role, you should meet the following requirements:
1. Bachelor degree or above, major in accounting, finance or related discipline is preferred
2. 2 years banking related working experience, preferably in credit operation/ sales related position.
3. Good communication and interpersonal skills.
4. Good analytical thinking, attention to details, well organized.
5. Able to work under pressure and meet strictly deadline.
6. Good command of spoken and written English and computer literacy MS Office.
