- Offering technical advice and solutions on inquiries from customers/channels/Sales Specialists about ABB DCS products/systems/applications for Mining business
- Performing analytic and diagnostic studies to determine the optimal DCS technical solution to meet mining customer needs and address complex inquiries
- Preparing and delivering technical presentations and demonstrations for both internal staff and mining customers on complex DCS product/systems issues
- Developing and maintaining new sales opportunities and resolves specific customer problems
- Supporting Sales to ensures achievement of targets on orders, Net Price Variance (NPV), and Net Promoter Score (NPS)
- Supporting the Sales /Mining customers in determining the most technically appropriate and cost-effective solutions and in the preparation of demanding offers
- Providing technical support to the Sales team during technical meetings, product presentations, and negotiations with mining customers and offers DCS product/ solution/service-related training
- Ensuring technical and financial aspects of offers, including price and trading conditions, are appropriate
- Providing information for the risk review process in accordance with ABB policy and participating in the risk review assessment as required
- Analyzing mining customer needs and competitor offers by leveraging general market information and insights provided by the Sales
- Analyzing lost proposals, identifying the potential cause, and recommends future actions in cooperation with the Sales to achieve improved results
- Must have Bachelor's degree
- 5+ years of mining DCS solution/application sales engineering experience
- Fluent in English
- Life insurance
- Disability insurance
- Accident insurance
- Sick pay
- Meal allowance
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Sales Support Specialist - Beijing, 中国 - ABB
描述
Sales Support Specialist
Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.
At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.
As a Sales Support Specialist for Process Automation Business Area in Beijing, China, you will be responsible for supporting the Sales team and customers during the proposal process by preparing technical descriptions of the products and technology, determining costs, preparing final documentation, and serving as a key technical resource in the assigned area.
Your responsibilities
Your background
Benefits
More about us
Process Industries division delivers complete electrification and automation solutions, industry-specific products and lifecycle services across industries. Engineering and delivering automation solutions from device to monitoring and control make our customers get more out of their investment; digitalization solutions including collaborative operations and augmented reality help improve plant and enterprise productivity, reduce maintenance and energy costs. Our engineering, project management, services and solutions portfolio covers a wide range of industries - Mining, Pulp & Paper, Metals, Aluminum and Cement, Data centers and Food and Beverage
We look forward to receiving your application (documents submitted in English are appreciated). If you want to discover more about ABB, take another look at our website.
Work model: hybrid #LI-hybrid
