- Be responsible for the training delivery target of training operation team
- To continually optimize training service process, monitor the efficiency and effectiveness of all the Operation processes .
- To submit reports such as weekly flash/ monthly report/ performance assessment report etc.
- To ensure communicate with other department effectively, such as finance dept./ sales dept./tutor team etc.
- To monitor course delivery quality, collect and analyze delegates feedback and improve customers satisfaction continually.
- To manage, coach and develop operation team.
- To do the job assigned by training business director.
- Achieve training delivery & P/L target.
- Drive for the training public sales to achieve their target
- Training delivery report accuracy and within time bound.
- Company qualification passed(IRCA/APMG etc.)
- High appraisal from customer/sales dept./finance dept./sales dept./tutor
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Training Operation Manager,Greater China - Beijing, 中国 - BSI
描述
Great that you're thinking about a career with BSI
Key responsibilities & accountabilities
Key performance indicators
Our Excellence Behaviours: Client-centric, Agile, Collaborative. These three behaviours represent how we do things at BSI. They help us ensure that BSI is a great place to work and a highly successful business.
BSI is conducting face-to-face interviews where appropriate and possible. If you are invited to a face-to-face interview but feel more comfortable with conducting the interview virtually, please speak to a member of our recruitment team.
