- A Strategic business development
1 Monitoring the market situation, competitor activities, customer requirements and trends to maintain and increase market share in the best possible way over the long term.
2 Participate in proposing project priorities and participating in cross-functional workshops and meetings.
3 Informing about customer requirements (general customer potential, product requirements) as well as exploiting the full customer potential and, if necessary, participating in the definition of departmental goals. - B Customer Relationship Management (CRM): Developing and leveraging customer potential
1 Identify, compile and analyze customer requirements based on the hierarchical level; build and maintain personal contact with the customer; define the contact matrix (purchasing, development, quality and other areas) and integrate the participating internal organization; achieve all aspects of customer satisfaction; forward all customer inquiries and feedback within the organization; define and monitor the action plan and report progress to the customer
2 Supporting (global) customers and (global) Hella companies as well as strategically important locations in order to obtain production contracts; advising customers, involving Hella specialist departments if necessary and preparing and presenting presentations as well as advising on technical and commercial issues
3 Coordinate, prepare and track visits by internal or external customers, including all related work; participate in trade shows and exhibitions; and assist internal departments in their preparation. - C Acquisition: Establishing and restoring customer contacts
1 Contribute to the implementation of acquisition activities in accordance with agreed strategies, as well as preparing and executing presentations.
2 Preparation of offers in consultation with the responsible supervisor(s) - D pricing
1 Participation in pricing and annual price negotiations with the client in consultation with the superior - E hearing
1 Participation in the preparation and conduct of negotiations, e.g. acquisitions with medium international scope, change management, cost life cycles, refunds, framework agreements - F drafting of contracts
1 Checking all customer contract documents against Hella's internal requirements and carrying out the necessary internal coordination (legal, quality, program management, etc.) in consultation with the superior. - G project supervision
1 Participating in development projects for the respective customer to be supported; initiating/stopping internal developments in consultation with responsible persons; processing tasks from internal or external customers and forwarding these tasks to internal or external customers; initiating productspecific rationalisation and value-added measures in consultation with the program management; processing change orders placed by Hella or customers after a project phase.
2 Escalation (internal and external) of problems if the promised objectives cannot be achieved YOUR QUALIFICATIONS - 1 Bachelor degree or above
- 2 Fluent in German
- 3 Proficient in business communication
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Sales Coordinator - Nanjing, 中国 - HELLA
描述
Sales Coordinator
Location Nanjing, ChinaPacesetting. Passionate. Together. HELLA is a listed,internationally positioned automotive supplier operating under the umbrellabrand FORVIA. Within this de facto group, HELLA stands for high-performancelighting technology and automotive electronics. At the same time, the Companycovers a broad service and product portfolio for the spare parts and workshopbusiness as well as for manufacturers of special-purpose vehicles with itsLifecycle Solutions business group. HELLA has around 36,000 employees at morethan 125 locations worldwide and generated consolidated sales of € 6.3 billionin the fiscal year 2021/2022.
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