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Guest Services Officer - Shenzhen, 中国 - AirAsia
描述
Job Description1. Report to DM level above or Station Manager if necessary.
向DM 以上汇报, 包括航站经理(如果必要)
2.
Lead team to perform & complete the routine tasks as follows:
带领小组执行和完成以下日常运行任务
● Supervise & monitor ramp operations:ARR and DEP ramp movement、Cargo、Engineering、Fuelling、Cleaning、BAH/DPR/OHD
● 监控机坪操作流程 ,包括动向监测,货物监管,机务监管,油料监管、机场清洁,不正常行李处理、重量分配等
● Supervise & perform post-flight operations:Banking、Daily service report、Monitor routine operation and administration
● 监督和执行航班的后续工作,包括银行入账,日常服务报表
● Provide timely and accurate monthly station report
● 根据公司的要求,提供准时有效的报告。
● Assist station to achieve daily and monthly task
● 协助航站经理完成部门既定的目标
3. As secondary in charge of station when necessary or station manager is out of station(Designated by SM or above).
如果必要或航站经理不在航站时做为第二负责人管理航站日常运作(需由航站经理或以上指定)
4. Complete other job assigned by DM level above including station Manager.
按时完成DM及以上管理人员布置的其它工作
Requirements:
1. College degree or above
大专或以上学历
2. Microsoft (word/excel/power point etc) or Google will be a plus
熟悉Office,通Google办公软件更佳。
3. Able to work under shift
适应轮班
4. Good / Excellent English speaking , writing and listening
英语的说写听良好
5. With relevant foreign airlines work experience will be a plus
有相关航空工作经验优先
6. Good / Excellent interpersonal and Team work spirit. Obey management & work assignment
良好的交往能力和团队合作精神,服从管理和工作分配。
7. Good / Excellent communication skills and learning ability
良好的沟通技巧和学习能力
8. Be able to work under pressure and long hours
抗压能力强,吃苦耐劳
9. Honesty, faithfulness, reliability and uprightness.
为人诚实 忠诚 可靠和正直
We are all different - one talent to another - that is how we rely on our differences. At AirAsia, you will be treated fairly and given all chances to be your are committed to creating a diverse work environment and are proud to be an equal opportunity employer.
