- A client facing role that handles clients' queries on Ecommerce dataBe an expert on NIQ Ecommerce product designs and operational logicsDeep dive into client queries to locate the root cause with proper problem-solving skills and ensure query resolution to be provided in a timely mannerEnsure the services provided to clients are timely and precise according to client business needs and specifications while meeting the company's quality standardsCentrally track the status for client queries and derive product enhancement directions from daily query handlingResponsible for meeting the COE objectives as a whole and ongoing delivery of COE KPIs
- An enthusiastic problem-solverA good communicator to engage with both internal and external stakeholdersA good team player and able to work with cross teams Senior management exposure and engagement experience Ecommerce related background is preferred
- University degree or equivalent experience2+ years professional work experienceEcom operation experience is preferredStrong Business English knowledge, both verbal and writtenStrong communication skillsExperience working in a digital enabled environmentAbility to work within a virtual environmentStrong business acumen
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Senior Analyst - Shanghai, 中国 - NielsenIQ
描述
Company Description
About NielsenIQ
NielsenIQ is a global measurement and data analytics company providing the most complete and trusted view of consumers and markets in 90 countries covering 90% of the world's population. Focusing on consumer-packaged goods manufacturers and FMCG and retailers, we enable customers to defy what's possible. How? We combine unparalleled datasets, pioneering technology, and the industry's top talent to create insights that unlock innovation. Join us and change the landscape. Learn more at: Want to keep up with our latest updates? Follow us on: | | |
Job Description
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Qualifications
A LITTLE BIT ABOUT YOU
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About NIQ
NIQ is the world's leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View.
