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Engineer II, Field Service - Shanghai, 中国 - Thermo Fisher Scientific
描述
:1. Work independently to service Surface Analysis (SA) products involving: On-site Installations, Training, Method and Application Development, Telephone and On-site Diagnostics and Repair Services, Preventative Maintenance visits.
2. Provide technical assistance, consultation and problem solving to customers.
3. Accurately document field service activities, including installation report and service work report, and timely submit through the required system.
4. Share experience and best practice of product services and applications with colleagues. Contribute to knowledge base to allow continued improvement of work efficiency and effectiveness.
Qualifications:
1. Master's degree or above in physis sciences, engineering, scientific field or equivalent required.
2. Basic knowledge of Ultra High Vacuum (UHV) techniques especially of XPS. It is advantageous to have knowledge and experience of other analytical techniques such as UPS (Ultra-Violet Photoelectron Spectroscopy), AES (Auger Electron Spectroscopy), SEM (Scanning electron microscope), REELS (Reflection Electron Energy Loss Spectroscopy), ISS (Ion Scattering Spectroscopy), etc.
3. Willingness and ability to travel domestic and overseas.
4. Ability to work with cross-functional and cross-cultural teams.
5. Ability to prioritize and plan, work individually on multiple tasks.
6. Effective communication skills, both written and verbal with English and Chinese (Mandarin).
Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain . As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.