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    Senior Customer Support Specialist - Shanghai, 中国 - Razer

    Razer
    Razer Shanghai, 中国

    发现在: Talent CN S2 - 7小时前

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    全职
    描述

    Job Responsibilities/ 工作职责 :

    高级客户支持专家

    Job Responsibilities:

  • Managing the service center for system products management.
  • Providing technical support for internal system products.
  • Handling laptop returns from distributors.
  • Translating and maintaining system products technical documents.
  • Conducting training for the call center.
  • Daily management of the call center.
  • Job Requirements:

  • Bachelor's degree or above.
  • Experience in after-sales management, preferably in a service center or call center.
  • Good understanding of technical issues related to digital products.
  • Proficiency in using MS Office and management software.
  • Familiarity with best practices and industry trends in customer service
  • Proficiency in English reading, writing, and basic conversation skills.
  • Pre-Requisites/ 任职要求 :

    Are you game?


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