- You get the opportunity to boost your international experience.
- Be part of an inspiring work environment grounded in ideas, teamwork, and effort.
- Ability to invest in your own development. Responsibilities:
- Application of systems analysis techniques and procedures to ensure maximum uptime and efficiency for our broad and diverse end-user base.
- Investigation, documentation, and resolution of break/fix issues, including (but not limited to) applications, OS, network, and hardware.
- Maintaining effective communication between business users and other global IT members throughout the course of incident, problem and request fulfillment.
- Providing project support, including (but not limited to) testing, documentation, and implementation of IT solutions.
- Maintaining regional vendor relationships
- Providing local facility and office support as needed. Requirements:
- Diploma or higher degree in Information Technology or at least 3 years of work experience in the same role.
- Experience with Windows operating systems
- Ability to multi-task and prioritize assigned work according to business needs and priorities.
- Flexibility with work schedule and ability to work evenings and weekends as needed.
- Self-managed; ability to work well alone and in a global team environment.
- Strong analytical and technical skills: ability to perform root cause analysis.
- Excellent written and verbal skills
- In possession of a valid driver's license
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