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- Operational:
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Abbott Laboratories New Taipei City, 中国 全职JOB SUMMARY · The position serves as the primary contact for clarifying reagent report interpretation and troubleshooting; providing reagent correlation and application; as well as technical education for customers before and after instrument installation. It also provides suppor ...
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Abbott Laboratories New Taipei City, 中国 全职Job Title: Senior Regulatory Affairs Specialist · Primary Function · As an individual contributor, the function of a Senior Regulatory Affairs Specialist is to provide support for the regulatory department to ensure efficient and compliant business processes and environment. The ...
Informatics Technical Specialist - New Taipei City, 中国 - Abbott Laboratories
描述
Main Responsibilities:
-Become a trusted advisor to customers
-Identify customer needs, propose solutions, and resolve problems
-Provide feature/ product enhancement input based on customer feedback
-Maintain and assume accountability for a culture of high customer service
-Execute project work plans with a focus on timely completion & risk mitigation
-Track and report on assigned project aspects on a regular basis
-Configure and integrate products to customer specifications; deliver training
-Provide customer support assistance, as needed
-Revise and keep up to date, all project documents and systems of record
-Participate in team and customer meetings effectively
Skills & Experience Required:
-Bachelor or Master degree in Computer Science, Information Systems, Medical or Hospital Informatics or related disciplines
-24 years of relevant experience installing, configuring and/ or maintaining diagnostics laboratory informatics applications
-Sound understanding of diagnostics laboratory workflows and related technologies
-Demonstrated understanding of one or more products such as laboratory information systems, middleware and/or analyzer management systems, or inventory management systems used in diagnostics laboratories
-Hands on experience implementing, configuring, training and supporting one or more laboratory information systems mentioned above is highly desirable
-Able to execute assigned tasks satisfactorily with a high degree of commitment and quality, independently
-Technical proficiency with general business applications such as MS Office, MS Project/ Smartsheet