Technical Application Specialist - New Taipei City, 中国 - Abbott Laboratories

描述

JOB SUMMARY

The position serves as the primary contact for clarifying reagent report interpretation and troubleshooting; providing reagent correlation and application; as well as technical education for customers before and after instrument installation. It also provides support to the sales and service team for business growth.

MAIN RESPONSIBILITIES

• Deliver Customer Operator training in Abbott facilities or on-site
• Perform new instrument and assay implementations through to Test Of Record
• On-site assay investigation, troubleshooting and operator training and coaching,

EDUCATION

Bachelor degree or equivalent qualification or experience required. Bachelors / Engineering degree in medical / electrical / mechanical or medical technology is preferred

EXPERIENCE /QUALIFICATION

• Proven track record in a Diagnostic laboratory or similar position, supported by management and customer references preferred or Graduate entry program.
• Successful engagement with customers, specifically lab staff.
• Technical Assay and system expert for product line responsibility
• Highly developed communication skills and ability to demonstrate empathy and engagement with customers
• ]Ability to identify and drive resolution of issues
• Strong experience in use of analytical tools and software