- Conduct deep dive analysis on Seller business performance, define the opportunities and create actionable plans to achieve seller development goals (Input/Output) within the portfolio of accounts;
- Collect and feedback the Voice of the Seller as to input into product development and process optimization to continuously improve efficiency;
- Analyze category trends and summarize account management best practices and SOPs into the business development framework.
- Become a thought leader in defining success criteria and understand business needs of large Sellers in an everchanging business environment.
- Manage all aspects of the client relationship for highest standard of seller experience.
- 3+ years of sales or account management experience
- Bachelor's degree
- Strategic thinking and analytical skills to solve problems
- Ability to prioritize work in a complex, fastpaced environment
- Datadriven, results focused and strong business sense
- Ideally experience of working within ecommerce/B2B/Tech firms
- Strong oral and written communication skills in Mandarin and English
- Experience of Consulting, MRO industry, or market research preferred
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Paid Service Account Manager, CN Amazon Business, Paid Team, Amazon Business - Shenzhen, 中国 - Amazon (Shanghai) International Trading Co., Ltd. [Shenzhen Branch]
![Amazon (Shanghai) International Trading Co., Ltd. [Shenzhen Branch]](https://cdn-dynamic.talent.com/ajax/img/get-logo.php?empcode=amazon&empname=Amazon (Shanghai) International Trading Co., Ltd. [Shenzhen Branch]&v=024){kind=logo}
描述
Paid Services Account ManagerWe are looking for a results-driven individual to drive China-based sellers to maximize their presence and business in Amazon Global marketplaces; meanwhile deliver first-class level of services to customer satisfaction.
The Paid Services Account Manager will have experience in building relationships with internal and external stakeholders, and the ability to deliver results.
Provide primary post-sales general and/or technical support to third-party sellers. Manage relationships with key accounts and develop strategies to maximize these relationships. Responsible for monitoring and maintaining performance, and working with clients to improve performance. In addition, responsible for proactive monitoring of accounts to identify and address any issues that may impact revenue generation.Must be focused on driving results, and work across all relevant cross-functional areas to guarantee effective communication, implementation, and execution of objectives.
Roles & Responsibilities:
Planning/Analysis:
Leadership:
Shenzhen, 44, CHN
BASIC QUALIFICATIONS
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Shenzhen的Paid Service Account Manager, CN Amazon Business, Paid Team, Amazon Business从业者
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婉鑫 陈
Digital Business Operations / eCommerce Operations