- CLIENT INSIGHT & DATA MANAGEMENT
- Develop annual & quarterly data operation strategy & KPIs to support retail achieve sales conversion.
- Continuously track and propose insights of client engagement campaigns through online & offline performance.
- Develop and manage weekly, monthly, quarterly and annual routine client reports.
- Work closely with global/APAC CRM & China Merchandising, Retail, EC, Marketing team to develop ad-hoc client analysis to drive the strategic thinking and decision making.
- To support boutique client KPI dashboard and master list optimization with tactical add on & push list.
- Client profile & purchase behaviors analysis to support boutique better understanding different segments clients with appropriate action plan.
- BI tools development and enhancement to align with global & China CRM KPIs
- CRM database maintenance and enhancement
- SOCIAL CRM
- To formulate and optimize the overall business model and implement the SCRM project strategy.
- Reset client online experience based on client's online behaviors.
- Weekly/monthly routine analysis reports
- Education background: Bachelor's degree or above
- 3–5 years' experience in client insight analysis, data management, SCRM
- Experience in CRM system development/integration
- Knowledge of Retail CRM and fashion industry
- Proficient in MS Excel, PPT, Power BI is a plus
- Expertise in client insight & analysis
- Very good project management skills
- Initiative-driven and willing to learn and grow.
- Understanding of brand standards and client behaviors in China market
- Strategic thinking & data-driven
- Strong project management capabilities
- Communication & inter-personal skills
- English communications skills in verbal & written.
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Goodyear Shanghai, 中国Location: CN - RHQ · Goodyear Talent Acquisition Representative: Amber Li · Sponsorship Available: No · Relocation Assistance Available: No · 30% · Retail data analysis: · Analyze 3rd party sourced retail data (e.g. GfK Retail data) to diagnose business performance challenges, ...
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Goodyear Shanghai, 中国Location: CN - RHQ · Goodyear Talent Acquisition Representative: Amber Li · Sponsorship Available: No · Relocation Assistance Available: No · 30% · Retail data analysis: · Analyze 3rd party sourced retail data (e.g. GfK Retail data) to diagnose business performance challenges ...
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PepsiCo Shanghai, 中国 全职Overview This new role is proposed to support: · Emerging formats/Fast growing channels' business growth with shopper solutions. · IDT growth through store clustered portfolio solution and perfect store strategy · The scope covers Snacks, Cereals and Be & Cherry categories. · ...
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Logitech Shanghai, 中国 OTHERJob Description · 岗位描述: · • 开启全国范围内2B2C客户和平台(银行客户/礼品客户/福利平台)的罗技合作 · • 负责全国范围内现有企业购平台2B2C客户和平台(银行客户/礼品客户/福利平台))全年生意规划、核心项目落地、策略发展方向制定实施的工作 · • 客户采购展会品牌曝光、营销、客户搜集工作 · • 季度/年度销售的目标达成和增长 · • 根据公司品牌,品类发展战略,落实提升罗技品类在企业市场占有率 · • 监控优化产品销售利润稳步增长 · • 与销售/物流/经销商等团队紧密合作高效服务所服务客户 · • ...
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SAINT LAURENT Client Insight Manager - Shanghai, 中国 - YVES SAINT LAURENT (SHANGHAI) TRADING LIMITED
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描述
Description
We are currently seeking a Client Insight Manager who will report to the Client Engagement Director as part of our dynamic team in China.
ROLE
You will be the key role to work closely with Global/APAC CRM and China business team, in the building of long-lasting connection & in the maintenance of a healthy and loyal database; by contributing as analyst expert to a deeper client knowledge and by increasingly supporting the boutiques in the development of qualitative targeting & efficiency.
MISSION
PROFILE
Saint Laurent is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.
Job Type
Fixed Term (Fixed Term)Start Date
Schedule
Full timeOrganization
YVES SAINT LAURENT (SHANGHAI) TRADING LIMITED
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