客户服务 - 北京市

This role is aimed to cover the gap in the current workflow from sales to delivery meet the Chinese customers requirements bring better customer experience E.g work with a bridge to link the multiple contact persons in overseas production to the customers in China it is easier to ...

This role is aimed to cover the gap in the current workflow from sales to delivery, meet the Chinese customers' requirements, bring better customer experience. · Actively participated in client related meetings internally and externally with colleagues from different departments. ...

The Front Office Manager is responsible for managing the daily operations of the front office team at a hotel. They oversee tasks such as guest reception, concierge services, room reservations, and telephone switchboard. · ...

The Customer Service Manager at Holiday Inn Express is responsible for overseeing the daily operations of the front desk, lobby, and guest services teams to ensure a high standard of customer experience. The role involves handling guest inquiries, complaints, and special requests ...

Unified management of guest service team daily operations ensuring front desk lobby housekeeping services meet high standards consistency customer experience 2 handled guest inquiries complaints special needs timely coordination relevant departments responded enhancing customer s ...

+ Overall responsible for the daily operation management of the front desk team; + Coordinate receptionist services and room reservations; + Develop and optimize guest service standards and operating procedures to ensure efficient and smooth service flows; · + Organize employee ...

工作职责 1.直接向前厅部经理汇报并就所有与宾客服务及酒店运作相关的问题进行沟通; 2.向所有部门提供功能性支持和指导; 3.按需要与酒店其它部门进行合作、协调和沟通; 4.对各种状况做出反应,以确保来宾被及时的礼貌接待并得到充分的注意和重视; 5.就客人的需求做出反应并解决相关问题; 6.对接待部和预订部工作人员进行监督和指导; 7.在高峰期向前厅部工作人员和其它所有部门提供支持和协助; 8.保证贵宾和优悦会会员受到特别关照; 9.定期检查一线各部门和二线各部门的清洁状况; 10.协助客户关系部门迎接贵宾,为其安排房间并在其离店时送行; 11.监督员工 ...

工作职责 1.直接向前厅部经理汇报并就所有与宾客服务及酒店运作相关的问题进行沟通; 2.向所有部门提供功能性支持和指导; 3.按需要与酒店其它部门进行合作、协调和沟通; 4.对各种状况做出反应,以确保来宾被及时的礼貌接待并得到充分的注意和重视; 5.就客人的需求做出反应并解决相关问题; 6.对接待部和预订部工作人员进行监督和指导; 7.在高峰期向前厅部工作人员和其它所有部门提供支持和协助; 8.保证贵宾和优悦会会员受到特别关照; 9.定期检查一线各部门和二线各部门的清洁状况; 10.协助客户关系部门迎接贵宾,为其安排房间并在其离店时送行; 11.监督员工 ...

Join Crowne Plaza one of the largest and best loved premium hotel brands in the world. With more than 420 hotels in diverse locations globally Crowne Plaza is the perfect base to connect on business pleasure or a blend of both. · We've thoughtfully designed our spaces to encourag ...

Job summaryThe primary role of an Account Manager is to maintain and develop relationships with assigned clients. · ...

In today's fast-changing marketing environment, · various forms and sizes of businesses are leveraging Google's · outstanding advertising solutions to develop their business. · You should have passion for sales, understanding of online media, · and commitment to helping clients a ...

In today’s rapidly changing marketing environment, various forms and sizes of businesses leverage Google’s excellent advertising solutions to grow their business. You will have passion for sales, understand online media, and be committed to helping clients achieve outstanding bus ...

Position · MAIN RESPONSABILITIES · 负责专卖店珠宝、腕表及配饰等所有产品的销售活动 · 寻求并创造机会提升客户忠诚度 · 快速学习有关珠宝、手表及配饰的新知识信息 · 与售后服务部门联系处理客户的产品维修要求 · 确保店铺环境符合公司标准(如视觉陈列、清洁等) · QUALIFICATION, EXPERIENCE & SKILLS REQUIRED · Education · 高中或职高以上教育程度 · Languages · 具有良好的英语书写及口头沟通能力者优先 · Professional experience ...

岗位职责: -与上级合作,准备及管理部门账目,了解财务目标 -控制及管理部门花费,确保达到预算。 -尽量使用能够再用的物品,促使员工节约部门花费。 -在总结时,对相关事宜做出评价并吸收其精华,做出合理决策。 -在安排的轮班期间,监督前台工作,其中包括:了解客人信息、了解本地信、编辑客房占有率统计、管理对外地址的使用、管理团队预定、协助处理投诉。 -在轮班期间收银工作,其中包括:处理现金收入及银行程序、处理非正常付款、培训员工信用卡的使用和相关规定、培训员工对现金安全的保护程序、执行债务控制、准备报告、监督收银系统。 -夜班期间,准备夜班报告、夜间审记报告 ...

The role of Guest Service Manager/Loyalty Manager at Crowne Plaza involves providing personalized service to guests, supervising front desk operations to enhance guest satisfaction, and maintaining good relationships with other departments and related suppliers. The position requ ...

Welcome guests with a friendly and helpful attitude at all times, and make every effort to understand and address guests by name; register all incoming guests according to established procedures and arrange rooms; familiarize yourself with the department's standard operating proc ...

Welcome guests with friendly and helpful attitude, and try to understand and address guests by name; register all arriving guests according to established procedures and assign rooms; familiarize yourself with departmental standards of work; perform check-in, check-out and room c ...

Mandarin Oriental Qianmen in Beijing seeks a room attendant to join its HSKP team. · ...

+Job summary · We provide the freedom to explore and encourage curiosity and creativity. · +Apply your talent in bold ways that matter. · ...

This position involves maintaining and developing Valvoline's business in China. The main responsibility is to accomplish sales targets by building relationships with customers and implementing market strategies. · ...

About Four Seasons · Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for ...