- 协助并确保根据经营理念对各餐厅和宴会部进行高效地管理。
- 协助并且督导各餐厅和宴会部的服务、食品和酒水标准。与餐厅经理、宴会经理和相应的厨师长合作,以确保必要时采取正确的行动。
- 为下属分派工作并定期检查下属表现。
- 在必要时对餐厅、宴会和会议进行协助。
- 经常性检查各餐厅食品和酒水,对食品和酒水质量要严格甚至苛刻的把关。
- 处理所有客人关于食品、酒水和服务方面的投诉、要求和咨询。
- 在餐饮部年度市场营销计划基础上,协助各部门制定部门年度营销计划。
- 持续寻找各种途径协助餐厅管理,以获得最大的营业额和利润。
- 协助、检查并分析与本酒店有竞争关系的餐厅、酒吧和其它酒店宴会服务的活动和趋势。
- 确保各餐厅管理团队、宴会部及其产品符合市场的需要和发展趋势。
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Assistant Director Of F&B - Suzhou, 中国 - Hyatt Corporation
描述
Assistant Director Of F&B
Park Hyatt Park Hyatt Suzhou CN SuzhouFood and BeverageDepartment Head/ManagerFull-timeReq ID: SUZ000524LocalSummary
To assist in ensuring that all the outlets and banquets is managed efficiently according to the established concept statements.
To assist and monitor service and food and beverage standards in all outlets and banquets. Work with the Outlet Managers, Banquet Service Manager and respective Chef de Cuisine's to take corrective action where necessary.
To assign responsibilities to subordinates and to check their performance periodically.
To assist any of the outlets and Banquet and Convention when necessary.
Frequently test Food and Beverage in all outlets and be demanding and critical when it comes to Food and Beverage quality.
To handle all guest complaints, requests and enquires on food, beverage and service.
Assist in preparing with the respective Outlet teams, a yearly marketing plan for each outlet, which is the basis of the Food and Beverage Annual Marketing Plan.
Continuously seek ways to assist the Outlet Management maximize their revenues and profits.
Assist and monitor and analyse the activities and trends of competitive restaurants, bars and other hotel's banqueting departments.
Ensure that all Outlet Management Teams and Catering Department are fully aware of market needs and trends and that their products meet these requirements.
