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Customer Engagement Application Engineer - Qingdao, 中国 - 3060 KLA-Tencor International Trade (Shanghai) Co. Ltd/科天国际贸易(上海)有限公司
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描述
Description
1.Responsible for providing technical applications support for the development and implementation of KLA wafer metrology and inspection products in customer fabrication facilities. Makes presentations on all aspects of products.
2. Be responsible for acceptance test, customers training, recipe setup, project execution, and related pre-sales activities. Assists sales staff in assessing potential application of company products to meet customer needs. Provides follow-up support in disseminating technical information on specific applications.
3.Reports regional requirement and updates to product division.
4.Escalates field apps issue to division and follow up for issue fix. Works on complex problems where analysis of situations or data requires an in-depth evaluation of various factors.
5. Works with customers and division to maximize the benefit of wafer inspectors
6.Generate BKM and publish technical paper.
7. Traveling to customer sites is required
Minimum Qualifications
Master's degree in Physics, Optics, Engineering, Material Science, semiconductor process knowledge is a plus.
Demonstrate independent research and problem solving.
Must be willing to work in semiconductor clean room environment.
Good presentation and report writing skills. Strong project management and leadership skills. Excellent communication, organization, analytical and interpersonal skills. Able to communicate effectively in English through email, conference calls and face-to-face meetings. Be self-driven, yet a strong team player.
