- Handling customer 0-km and field complaints
- Coordination of launch support activities
- Conduct containment actions and preventive measures at customer location
- Regular meetings with customers to review quality issues and make corrective and preventive action.
- Monitor customer scorecard.
- improve customer technical knowhow for our products and reduce the cost of warranty
- Component handling check in customer process related to Bosch products, improve/ correct customer process for Bosch products
- Technical support customer, coordinate pre-analysis in customer plants and go and see activities in field
- Coordinate technical seminars with each customer yearly to avoid S & C failures
- Training of resident engineers
- Regular meeting with associated departments for lessons learned from customer claims
- Strive on internally continuously improvement, and selectively join 8D Gemba or audit base on customer situation.
- Improvement in claim handling and response time, regular follow up meeting with problem solving team.
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客户质量工程师_bcsc
发现在: Talent CN S2 - 8小时前
Bosch Suzhou, 中国 全职Job Description · • Handling customer 0-km and field complaints. · • Develop and maintain good relationship with customers and increase customer satisfaction and loyalty. · • Component handling check in customer process related to Bosch products, improve/ correct customer process ...
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供应商质量工程师_vm
发现在: Talent CN S2 - 5天前
Bosch Group Suzhou, 中国 全职Job Description · •Process owner for claims processing in the plant: recording, evaluation and conclusion of all claims · •Secure short-term delivery of production in the event of a claim.Suggest required measures, agree them with specialist department, supervision and documentat ...
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供应商质量工程师_vm
发现在: Talent CN S2 - 5天前
Bosch Suzhou, 中国 全职Job Description · •Process owner for claims processing in the plant: recording, evaluation and conclusion of all claims · •Secure short-term delivery of production in the event of a claim.Suggest required measures, agree them with specialist department, supervision and documentat ...
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客户质量工程师Customer Quality Engineer(太仓)
发现在: Talent CN S2 - 1天前
Schaeffler Suzhou, 中国 全职Schaeffler is a dynamic global technology company and its success has been a result of its entrepreneurial spirit and long history of private ownership. Does that sound interesting to you? As a partner to all of the major automobile manufacturers, as well as key players in the ae ...
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48v qmc/客户质量工程师_ps_rbcw
发现在: Talent CN S2 - 4天前
Bosch Wuxi, 中国 全职Job Description · 1. Lead customer quality complaint handling · First contact with customer to get compaint information and share internally · Report problem sloving process to customer and follow till close · 2. Summary of analysis and customer quality reporting · 3. Lead PHA (p ...
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Quality Engineer/质量工程师 _ RBAC
发现在: Talent CN S2 - 8小时前
Bosch Group Suzhou, 中国 全职Job Description · 1. Responsible for quality management system maintenance and new processes roll-out · 2. Coordinate the external certificate audit and internal system audit based on IATF16949 requirement · 3. Conduct VDA6.3 internal process audit and also to key suppliers · 4. ...
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质量工程师Quality Engineer(太仓)
发现在: Talent CN S2 - 1天前
Schaeffler Suzhou, 中国Schaeffler 是一家充满活力的全球性科技公司,其成功得益于企业家精神和悠久的家族企业历史。您觉得是否吸引到您?作为所有主要汽车制造商以及航空航天和工业领域重要企业的合作伙伴,我们可为您提供许多发展机会。 · Engineer Production Quality · Fast response to quality problem from workshop; · Quality statistical analysis ( process capability, machine capability, measuring report...) ...
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sqe/供应商质量管理工程师_vm
发现在: Talent CN S2 - 2天前
Bosch Suzhou, 中国 全职Job Description · Preventive Quality in BBM purchasing organization in one hand: responsible for planning, execution & release. · Expert for quality methods & tools, works across different material fields. · Active and continuous SE team member, works closely with PPx project man ...
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生产质量工程师Production Quality Engineer(太仓)
发现在: Talent CN S2 - 2天前
Schaeffler Suzhou, 中国Schaeffler 是一家充满活力的全球性科技公司,其成功得益于企业家精神和悠久的家族企业历史。您觉得是否吸引到您?作为所有主要汽车制造商以及航空航天和工业领域重要企业的合作伙伴,我们可为您提供许多发展机会。 · 您的主要职责 · System conformity in all sections for organizational procedures and methods with quality relevance / for corrective actions by quality problems (internal/external ...
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供应商质量管理工程师 Supplier Quality Eng.
发现在: Talent CN S2 - 1天前
Schaeffler Suzhou, 中国 全职Schaeffler is a dynamic global technology company and its success has been a result of its entrepreneurial spirit and long history of private ownership. Does that sound interesting to you? As a partner to all of the major automobile manufacturers, as well as key players in the ae ...
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资深质量策划工程师Sr. Quality Planning Engineer(太仓)
发现在: Talent CN S2 - 2天前
Schaeffler Suzhou, 中国Schaeffler 是一家充满活力的全球性科技公司,其成功得益于企业家精神和悠久的家族企业历史。您觉得是否吸引到您?作为所有主要汽车制造商以及航空航天和工业领域重要企业的合作伙伴,我们可为您提供许多发展机会。 · 您的主要职责 · Creates and develops quality concepts for new product developments (PEP/APQP), series production, technology or process modifications, and production transfers. · ...
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供应商质量管理工程师 Supplier Quality Eng.
发现在: Talent CN S2 - 2天前
Schaeffler Suzhou, 中国 全职Schaeffler is a dynamic global technology company and its success has been a result of its entrepreneurial spirit and long history of private ownership. Does that sound interesting to you? As a partner to all of the major automobile manufacturers, as well as key players in the ae ...
-
供应商质量管理工程师 Supplier Quality Eng.
发现在: Talent CN S2 - 2天前
Schaeffler Suzhou, 中国 全职Schaeffler is a dynamic global technology company and its success has been a result of its entrepreneurial spirit and long history of private ownership. Does that sound interesting to you? As a partner to all of the major automobile manufacturers, as well as key players in the ae ...
-
供应商质量管理工程师 Supplier Quality Eng.
发现在: Talent CN S2 - 2天前
Schaeffler Suzhou, 中国 全职Schaeffler is a dynamic global technology company and its success has been a result of its entrepreneurial spirit and long history of private ownership. Does that sound interesting to you? As a partner to all of the major automobile manufacturers, as well as key players in the ae ...
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质量工程师(燃料电池)_ps
发现在: Talent CN S2 - 4天前
Bosch Wuxi, 中国 全职Job Description · 1. Preventive Quality assurance and coordination · Overall quality planning & coordination for new release, transfer and parallel production project · Define the quality activities of PQM in different sample phase · Safe launch planning and implementation · QCC ...
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供应商质量工程师(电驱动)_ m 苏州
发现在: Talent CN S2 - 2天前
Bosch Suzhou, 中国 全职Job Description · Planning and execution of Preventive Quality and release activities for purchased parts for dedicated commodities worldwide · Assuring the compliance with the Bosch quality requirements at the supplier and their sub-supplier during the product development proces ...
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供应商质量工程师(电池)_ m
发现在: Talent CN S2 - 8小时前
Bosch Wuxi, 中国 全职Job Description · • Planning and execution of Preventive Quality and release activities for purchased parts for dedicated commodities worldwide · • Assuring the compliance with the Bosch quality requirements at the supplier and their sub-supplier during the product development pr ...
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48V Gen2 Product Quality Engineer/产品质量工程师_PS_RBCW
发现在: Talent CN S2 - 4天前
Bosch Wuxi, 中国 全职Job Description · Overall planning and coordination for new process/product release, relocation project in quality aspects · Involvement of regular quality planning by FMEA, CP and ECR etc. activitives · Understanding customer requirements, supporting internal/external complaint, ...
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Supplier Quality Engineer/(高级)供应商质量工程师_PS_RBCW
发现在: Talent CN S2 - 5天前
Bosch Wuxi, 中国 全职Job Description · Job Summary: · Responsible for purchasing quality (PUQ) in terms of supplier quality development to ensure purchased products in compliance with Bosch requirements. · Job Roles and Responsibilities: · Interface towards suppliers for technical and quality matt ...
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电机资深项目质量工程师Sr. Project Quality Engineer E-motor(太仓)
发现在: Talent CN S2 - 5天前
Schaeffler Suzhou, 中国 全职Schaeffler is a dynamic global technology company and its success has been a result of its entrepreneurial spirit and long history of private ownership. Does that sound interesting to you? As a partner to all of the major automobile manufacturers, as well as key players in the ae ...
客户质量工程师_vm - Suzhou, 中国 - Bosch
描述
Job Description
1. Quality support customer. Coordination between customer and Bosch internal
2. Techincal support customer through pre SOP, series production and aftermarket.
3 Preventive measures to assure perfect quality to customer
4. Develop and maintain good relationship with customers and increase customer satisfaction and loyalty.
5. Negotiation complaints handling process with customer. Support SQW for quality agreement negotiation with customer
6. Internal/ external quality reporting.
7. Warranty cost confirmation base on return actual situation.
8. Support compliance to ISO/TS16949 requirements, support meeting plant and department goals and objectives
Qualifications
• Bachelors or Master degree, major in Mechanical/ Electronic engineering
• Over 5 years' experience in automotive industry (Experience in OEMs is priority)
• Sound knowledge of IATF16949, FMEA, skilled in Problem solving process and 8D method
• Customer complaints handling method, technical support customer experience
• Good communication and negotiation skills.
• Driving skill.
• English oral & written fluently
Additional Information
该岗位内部推荐奖金为人民币 3000 元整(仅限博世内部员工申请),具体请参见《博世中国内部推荐政策》
Internal Referral bonus of this vacancy: RMB 3000 (Valid only for Bosch associates). For the detailed regulation, please refer to Bosch China Internal Referral Policy
