- 1.负责商家服务人员的选、育、用、留规模化管理,支撑业务不同阶段发展需求;2.制定服务管理规范,搭建一线现场管理看板,通过人力合理调配(日常和高峰期),实现一线高效运营;3.搭建培训体系,识别管理和一线的培训需求,制定培训方案,跟进培训项目全周期并不断升级优化;4.联合产品、流程管理、质量管理等团队,持续优化服务人员系统工具、流程建设,对团队整体人效负责。 岗位要求
- 1.3年以上大型客服团队/销售管理经验,有电商经验优先;2.具备优秀的沟通协作能力,项目操盘能力强且能够实现跨部门业务推动,有强结果交付和过程管理能力;3.逻辑清晰,对业务理解能力强,对业务产品系统具备快速学习能力。
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高级业务发展经理(adm)
1周前
AIA Shanghai, 中国 全职At AIA we've started an exciting movement to create a healthier, more sustainable future for everyone. · So if you believe in inspiring a better future, read on. · About the Role · Responsible for maximising the sales of AIA products and services through a network of agents to ...
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Supervisor
5天前
Burberry Limited Shanghai, 中国INTRODUCTION · Founded in 1856 by Thomas Burberry, Burberry is a global luxury brand with a distinctly British attitude. We are a global business with an extensive network of both owned and franchised stores across EMEIA, Asia Pacific and Americas. We are digital pioneers, and in ...
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Supervisor
2天前
Burberry Limited Shanghai, 中国INTRODUCTION · Founded in 1856 by Thomas Burberry, Burberry is a global luxury brand with a distinctly British attitude. We are a global business with an extensive network of both owned and franchised stores across EMEIA, Asia Pacific and Americas. We are digital pioneers, and in ...
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Sales Associate
1周前
Burberry Shanghai, 中国 PermanentINTRODUCTIONFounded in 1856 by Thomas Burberry, Burberry is a global luxury brand with a distinctly British attitude. We are a global business with an extensive network of both owned and franchised stores across EMEIA, Asia Pacific and Americas. We are digital pioneers, and innov ...
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Pandora Shanghai, 中国Main Purpose of the role 岗位主要作用: · The Training Supervisor is responsible for regional training and training project implementation and follow up as well as managing the effectiveness of training delivery process. 零售培训主管负责区域性培训、培训项目实施跟进,并负责确保培训授课流程的有效性。 · Key Accountabilities 关键责 ...
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Sales Associate
1周前
Burberry Limited Shanghai, 中国INTRODUCTION · Founded in 1856 by Thomas Burberry, Burberry is a global luxury brand with a distinctly British attitude. We are a global business with an extensive network of both owned and franchised stores across EMEIA, Asia Pacific and Americas. We are digital pioneers, and in ...
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fmdp eid
1周前
GE Healthcare Shanghai, 中国 Paid WorkJob Description Summary · EID职位描述: · 时间:8周至12周,可按照个人时间及暑期计划安排及变动 (如海外院校和国内院校可能暑期时间不同) · 参加财务管理培训暑期实习是专为参与成员提供在通用电气医疗大中华地区去体验各项财务职能的机会。 · 涉及工作包括: 财务分析与预测,财务控制,运营分析,商业财务分析,供应链财务,司库等。 · 由GE医疗资深管理人士与导师领导 · 培养未来GE医疗财务管理领域领导者 · GE HealthCare is a leading global medical technology and d ...
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CXG Shanghai, 中国 全职Manage Relationship · 管理关系 · Client · 客户 · • Build a professional image and maintain good relationships with CXG customers. · • 建立专业形象并与关键客户保持良好关系。 · • Provide excellent service to maintain a positive reputation for the business. · • 提供优秀的服务,为企业保持良好的声誉。 · • Ability to sustain the ...
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Ecolab Shanghai, 中国 全职JOB DESCRIPTION 工作职责: · 1. 对账管理 Reconciliation Management · 协调信控锁单客户订单。 · 跟进处理异常情况,及时预警异常。 · 跨部门沟通与协调。 · 跨事业部沟通与协调。 · 销售团队的培训支持。 · 其它对账相关工作。 · 2. 应收账款管理 AR Management · 协调处理超期欠款催收。 · 处理差异、坏账。 · 定期回顾异常客户,及时预警回款异常。 · 3. 业务分析 Business Analyst · 1各类报表数据的跟踪与收集。 · 各类SAP数据的汇总与分析。 ...
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Hilton Shanghai, 中国 OTHERWith thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget ...
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Hilton Shanghai, 中国 全职With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget ...
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Hilton Shanghai, 中国 OTHERWith thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget ...
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DSV Shanghai, 中国Time Type: · Full TimeGeneral Responsibilities 主要工作职责 · Account Manager primary job is to maintain and develop cooperation with assigned House Accounts in Shanghai Commercial Support to retain and maximize the profitability in House Account. · 客户经理的主要职责是负责维护和发展现有上海商务支持部门的House ...
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Keywords Studios Shanghai, 中国 全职公司介绍: · Keywords工作室是一家全球电子游戏行业的国际服务提供商,在马德里,都柏林,伦敦,巴塞罗那,米兰,东京,新加坡,上海,新德里,普纳,蒙特利尔,西雅图,洛杉矶,墨西哥城,波特兰,罗利,奥拉多和里约热内卢(此外还有)设有工作室。我们在全球拥有超过9000名热爱游戏的员工,在全球范围内为电子游戏开发商和发行商提供一系列的翻译,测试,音频,客户关怀,工程和美术制作服务。 · Keywords China 提供专业和有趣的环境可以激发个人发展及激发员工忠诚度。你将与才华横溢,充满动力,富有创造力的人合作,共同创造最史诗般的体验;Keywords ...
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高级专员,营销员渠道业务培训
4天前
AIA Shanghai, 中国 全职At AIA we've started an exciting movement to create a healthier, more sustainable future for everyone. · So if you believe in inspiring a better future, read on. · About the Role · 根据公司营销策略和部门工作重点,协助营销员渠道NPC层级(绩优)课程的规划、研发、实施、督导与维护。 岗位职责: · 1.负责项目体系之执行,根据项目目标,规划培训体系,开发、引进、 ...
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Hilton Shanghai, 中国 OTHERWith thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget ...
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WuXi AppTec Shanghai, 中国职位描述: · 工作职责: · 1. Conduct work described in the related SOPs and according to OECD, US FDA and NMPA, etc., GLP guidelines as well as other applicable regulations. · 2. Conduct facility inspection, special inspection, computerized system audit, vendor/contractor audit, etc., and ...
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QMS Engineer
1周前
bioMérieux Shanghai, 中国1、Safety, Health & Environment /安全,健康和安全 · 确保符合总部EHS方针、本地法规以及ISO14000的需求。 · Ensure compliant to global EHS policy, local regulation and ISO 14000 requirements. · 2、Quality Management System/质量管理体系 · 确保遵守国家药品监督管理局相关法规、ISO 13485 标准以及其他适用行业规范,以支持完成公司目标。 · Support the company's goal ...
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Hilton Shanghai, 中国 OTHER职位描述: · 监督和抽查工作质量。 · 确保将偏好垫中的信息键入数据库,并向一线团队成员推广使用。 · 制定并实施客人认可计划。 · 在前台服务经理的帮助下制定策略,以加强对客人的认可。 · 言行一致,成为取悦客户的榜样。 · 表彰团队成员出色地提供客户服务。 · 让客人能够看到和接近,并完成所有要求。 · 有效利用客人档案,始终如一地提供客人偏好。 · 与常客保持良好的关系和善意。 · 实践并促进客人投诉情况的有效及时恢复。 · 始终满足并超越客户的期望。 · 确保始终如一地提供所有便利设施,并保持和提供标准。 · 定期进行质量检查。 · 确保所有部 ...
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Colliers Shanghai, 中国 全职Company Description · Colliers (NASDAQ, TSX: CIGI) is a leading diversified professional services and investment management company. With operations in 62 countries, our more than 17,000 enterprising professionals work collaboratively to provide expert advice to real estate owne ...
商家服务人员培训与管理(深圳) - Shanghai, 中国 - Tencent
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