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    前台接待员 Front Desk Service Agent - Beijing, 中国 - Hilton Beijing Wangfujing

    Hilton Beijing Wangfujing
    Hilton Beijing Wangfujing Beijing, 中国

    5天前

    Default job background
    全职
    描述
    Position Statement /What will I be doing? Position Summary (bullet points)

    职位陈述/我的具体职责是什么? 职位概述(要点) Support and motivate colleagues

    协助并激励同事Conduct room escorting and room orientations accordingly

    尽可能陪同客人进入房间并进行介绍Efficiently perform all reception duties (accurate completion of forms, securing of payment)

    高效完成日常接待工作(表格单据填写规范,付款方式有保障)Internally and externally promote and coordinate delivery of HHonors program benefits

    全面地促进和宣传希尔顿荣誉会员计划的优势Maintain updated and accurate guest profiles

    实时更新客历档案以确保其准确性Proactively seek guest comments and feedback

    积极主动地寻求客人的建议和反馈Accurately update and maintain guest information in the PSB system

    保证客人信息正确、完整的录入中国公安报告系统

    Requirements

    What are we looking for?

    我们寻找什么样的人才?

    Specific Job Knowledge, Skill and Ability工作技能技巧要求:High school certificate- required; Diploma or University degree in Hotel & Catering Management- desirable

    高等学校毕业证; 酒店和餐饮管理学校的文凭或学位——优先考虑Competent English language skills and proficient in Mandarin Chinese

    英语熟练,普通话流利

    Source: Hospitality Online



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