Account Manager - Dalian, 中国 - Concentrix

Concentrix Dalian, 中国

发现在: Talent CN S2 - 3天前

全职

描述

Description

Duties and Responsibilities:

Ensures that client's customers are consistently satisfied with the client's products and services, and resolves escalated issues Achieve revenue-based quotas based on successful management of client accounts and supporting processes to meet operational needs and growth objectives Evaluates the client's customer needs and proposes potential solutions Serves as a single point of contact for the client customer and may coordinate the work of client service teams Utilize data to successfully remediate customer concerns/roadblocks prohibiting satisfaction Manage external competitive pressures and effectively handle objections Work with multiple stakeholders, building effective relationships with decision-makers at all levels Responsible for managing sales territory and achieving monthly quotas Negotiate skillfully in tough situations Identify risk and barriers to success; develop contingency plans when necessary Identify opportunities for additional product or service sales Use data to help influence buying/renewal process.

Qualifications:

Bachelor's degree preferred

years working in a sales or account management preferred

Demonstrated ability to effectively communicate in a fast-paced environment while developing positive relationships

Experience in high volume calling preferred

Proven track record of success in sales or account management

Passion for exceptional customer experience and sales

Aptitude to learn and optimize new technology and data

Problem-solving skills

Excellent knowledge of MS Office programs

Excellent verbal and written communication skills

Experience working with or similar CRM required

Demonstrated ability to prioritize and multi-task in a time-sensitive environment

Demonstrated ability to make timely and sound decisions; make decisions under conditions of uncertainty or limited data; evaluate short- and long-term consequences

Execute high level of independent judgement and critical thinking

Professional and polished demeanor

Location:

CHN Dalian - 18 Software Park

Language Requirements:

Time Type:

Full time

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