宾客关系经理-北京临空假日酒店 - Beijing, Beijing

Feliksowo rozwiażaj problemy klienta poprzez dostarczenie im osobiśtnej sęrvice. · Zbuduj silnyc relationship z naszymi najbardziej śiennymi klientami. · Koordynuj oraz wspieraj zespoły w tworzeniu rozwiadcze do bada]y wsparcia dla wysokociastych klienat. · ...

As General Manager you will manage the day to day leadership operations and direction of the hotel maximising on sales and revenue driving financial returns driving great guest experience and running a safe hotel. · ...

This Duty Manager position at Crowne Plaza in Beijing involves overseeing daily hotel operations to ensure smooth execution. Responsibilities include managing front desk staff, handling customer complaints, coordinating interdepartmental communication for consistent service deliv ...

+ Overall responsible for the daily operation management of the front desk team; + Coordinate receptionist services and room reservations; + Develop and optimize guest service standards and operating procedures to ensure efficient and smooth service flows; · + Organize employee ...

The Front Office Manager is responsible for managing the daily operations of the front office team at a hotel. They oversee tasks such as guest reception, concierge services, room reservations, and telephone switchboard. · ...

The Customer Service Manager at Holiday Inn Express is responsible for overseeing the daily operations of the front desk, lobby, and guest services teams to ensure a high standard of customer experience. The role involves handling guest inquiries, complaints, and special requests ...

Unified management of guest service team daily operations ensuring front desk lobby housekeeping services meet high standards consistency customer experience 2 handled guest inquiries complaints special needs timely coordination relevant departments responded enhancing customer s ...

Welcome guests with friendly and helpful attitude, and try to understand and address guests by name; register all arriving guests according to established procedures and assign rooms; familiarize yourself with departmental standards of work; perform check-in, check-out and room c ...

Welcome guests with a friendly and helpful attitude at all times, and make every effort to understand and address guests by name; register all incoming guests according to established procedures and arrange rooms; familiarize yourself with the department's standard operating proc ...

岗位职责: -与上级合作,准备及管理部门账目,了解财务目标 -控制及管理部门花费,确保达到预算。 -尽量使用能够再用的物品,促使员工节约部门花费。 -在总结时,对相关事宜做出评价并吸收其精华,做出合理决策。 -在安排的轮班期间,监督前台工作,其中包括:了解客人信息、了解本地信、编辑客房占有率统计、管理对外地址的使用、管理团队预定、协助处理投诉。 -在轮班期间收银工作,其中包括:处理现金收入及银行程序、处理非正常付款、培训员工信用卡的使用和相关规定、培训员工对现金安全的保护程序、执行债务控制、准备报告、监督收银系统。 -夜班期间,准备夜班报告、夜间审记报告 ...

The role of Guest Service Manager/Loyalty Manager at Crowne Plaza involves providing personalized service to guests, supervising front desk operations to enhance guest satisfaction, and maintaining good relationships with other departments and related suppliers. The position requ ...

Mandarin Oriental Wangfujing hotel in Beijing is looking for a Duty Manager to join their Front Office team. · The successful candidate will be responsible for managing the front office operations in the absence of an Executive Committee member, · ensuring proper staffing levels ...

+ Mandarin Oriental Wangfujing, Beijing is looking for a Duty Manager to join our Front Office team.Job summary · Mandarin Oriental Wangfujing, Beijing is looking for a Duty Manager to join our Front Office team. · +Responsibilities · Assume the role of Night Manager when require ...

Join Crowne Plaza one of the largest and best loved premium hotel brands in the world. With more than 420 hotels in diverse locations globally Crowne Plaza is the perfect base to connect on business pleasure or a blend of both. · We've thoughtfully designed our spaces to encourag ...

Mandarin Oriental Wangfujing in Beijing is looking for a Concierge Supervisor to join our Front Office team. · ...

As Director of Finance at Beijing Regent Hotel, you will oversee hotel financial operations ensuring asset security while providing regular financial reports to enhance revenue. · ...

As Director of Finance for Regent Hotels & Resorts you will oversee the financial operations of the hotel ensuring assets are secure and financial status is reported regularly. · Manage daily work of staff team to ensure reasonable planning and distribution of tasks. · Daily guid ...

Mandarin Oriental Wangfujing is looking for a Senior Sales Manager to join their sales team. · Explore new sources of business by developing new contacts. · Conduct on-site inspections for the existing or prospective travel influencers, decision makers and end users. · Promote se ...

The Duty Manager at Mandarin Oriental Wangfujing in Beijing oversees overall hotel operations during Executive Committee member absences. They ensure revenue opportunities are maximized, guest satisfaction levels meet Group standards, and Rooms operation succeeds. · Assume Night ...

Join our MO Bar team as a Bar Server at Mandarin Oriental Wangfujing in Beijing. We invite you to become a fan of exceptional service. As MO Bar Server, you will support company philosophy and culture using Departmental Legendary Quality Experiences daily to ensure Guest Satisfac ...