-
Customer Service Representative
发现在: Talent CN S2 - 1天前
Agilent Chengdu, 中国 全职Description · Customer Service Representative · Agilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic and applied market laboratories worldwide with instruments, services, consumables, applications and expertise. Agilent ...
-
SC Customer Service Coordinator
发现在: Talent CN S2 - 18小时前
PepsiCo Chengdu, 中国 全职Overview The purpose of the role is to: · Support 'Secondary transport operations', 'Secondary transport billing' and sales order related work in collaboration with PEP TW MU/Plant · Provide GBS order entry and order validation services to Taiwan MU by leveraging data and techno ...
-
Export Ops Assoc.-document
发现在: Talent CN S2 - 1天前
Beijing Century Joyo Information Technology Co., Ltd. Chengdu Branch - B40 Chengdu, 中国 全职*Primary task* · Following SOP and other requirement to validate data/information provided by customer. · Contacting with customer if the data/information is unclear/incorrect. · Key in the data/information in system. Make sure the data/information in system is correct and align ...
-
Senior Sales Engineer
发现在: Talent CN S2 - 4天前
Flowserve Chengdu, 中国 全职Flowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems. Driven by our Purpose, we are committed to building a more sustainable future to make the world better for everyone. With more than 16,000 employees in more than 50 c ...
-
Project Manager
发现在: Talent CN S2 - 3天前
airbus Chengdu, 中国 全职Job Description: · The Project Manager oversees the company's contractual commitments to the customer. He/She represents the customer internally. · He/she is responsible for the industrial implementation of the services assigned to him/her in terms of costs, deadlines, technical ...
-
Team Manager, Seller Service, Seller Service
发现在: Talent CN S2 - 1天前
Beijing Century Joyo Information Technology Co., Ltd. Chengdu Branch Chengdu, 中国 全职Amazon Global Logistics in China is a team of highly experienced logistics professionals actively participating in Amazon's international expansion goals. Our team is responsible for providing FBA Sellers a one-stop shop for international transportation service, providing end-to- ...
-
Seller Operations Specialist, Seller Operations
发现在: Talent CN S2 - 1天前
Beijing Century Joyo Information Technology Co., Ltd. Chengdu Branch Chengdu, 中国 全职Amazon Global Logistics in China is a team of highly experienced logistics professionals actively participating in Amazon's international expansion goals. Our team is responsible for providing FBA Sellers a one-stop shop for international transportation service, providing end-to- ...
-
Customer Consultant
发现在: Talent CN S2 - 3天前
Company 185 - Manulife Information & Technologies Services (Chengdu) Co. Ltd. Chengdu, 中国 全职Description · We are looking for someone with: · Good communication skills in Cantonese and English, both written and spoken · 5+ years of customer service experience preferred but not a must · HKDSE/HKCEE/ diploma qualification will be required · Preferably worked previously i ...
-
Sales Rep
发现在: Talent CN S2 - 1天前
Caterpillar Chengdu, 中国 OTHERJob Description: · Your Work Shapes the World at Caterpillar Inc. · When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating strong ...
-
Guest Relations Officer
发现在: Talent CN S2 - 5天前
eChinaCareers Chengdu, 中国We are looking for a Guest Relations Officer for a 5-star hotel based in Chengdu's city center. This is a full-time position starting as soon as possible. · About the hotel · 5-star hotel, located in the heart of Chengdu's vibrant city center. The hotel is housed on the upper flo ...
-
Selling Partner Support Associate
发现在: Talent CN S2 - 4天前
Beijing Century Joyo Information Technology Co., Ltd. Chengdu Branch Chengdu, 中国 全职Seller Support at AMAZON · strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - continues to grow and evolve ...
-
Selling Partner Support Associate
发现在: Talent CN S2 - 2天前
Beijing Century Joyo Information Technology Co., Ltd. Chengdu Branch Chengdu, 中国 全职Seller Support at AMAZON · strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - continues to grow and evolve ...
-
Import & Export Ops Specialist
发现在: Talent CN S2 - 1天前
Beijing Century Joyo Information Technology Co., Ltd. Chengdu Branch Chengdu, 中国 全职Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. To serve the goal, Amazon has created one of the most advanced fulfillment and logistic networks in the world. · Amazon Global Logistics in Ch ...
-
Seller Operations Site Leader
发现在: Talent CN S2 - 5天前
Beijing Century Joyo Information Technology Co., Ltd. Chengdu Branch Chengdu, 中国 全职1. Lead and direct Amazon Global Logistics Chengdu Seller Operations as the Site Leader. · 2. Manage a group of managers to invent for customer experience and simplify for operation efficiency. · 3. Coach, and develop the team with prioritization, constructive feedback, resource ...
-
SCM Process Manager
发现在: Talent CN S2 - 6天前
Maersk Chengdu, 中国 全职Has responsibility for all customer facing activities and for providing · a consistently high quality experience for new and existing customers · in a small/medium size cluster.Ensures consistent delivery in line with the brand.Contributes to the Commercial Pipeline Management.Dr ...
-
SPS Account Manager, Amazon
发现在: Talent CN S2 - 3天前
Amazon Joyo Co., Ltd. Chengdu, 中国 全职Overview: AMAZON · The Amazon brand has become synonymous with a superior level of convenience, selection, low prices, and customer service. The Amazon brand has been ranked by Business Week magazine (Top 100 Global Brands Scoreboard 2008) as the 58th most valuable brand worldwi ...
-
Territory Channel Representative
发现在: Talent CN S2 - 3天前
Seagate Chengdu, 中国 RegularWe provide the worldwide class storage technology to serve the customer who has the needs of data storage, data protection, data recovery, data analysis, etc. Focus on the market segments of Traditional IT Solutions, Cloud, Surveillance Solutions and Consumer Storage Solution, an ...
-
DI-MR-Clinical Specialist-WST MR临床市场专员 成都/重庆
发现在: Talent CN S2 - 1天前
Siemens Healthineers Ltd. Chengdu, 中国 Fixed TermDo you want to help create the future of healthcare? Ourname, Siemens Healthineers, was selected to honor our people who dedicate theirenergy and passion to this cause. It reflects their pioneering spirit combinedwith our long history of engineering in the ever-evolving healthcar ...
-
Account Executive
发现在: Talent CN S2 - 4天前
Roche Chengdu, 中国 全职The Position · You will be responsible for: · Sales, assisting on Applications Support and marketing team for product promotion · Actively promoting and selling Roche raw materials and services offered by the company to the customers (end users) as well as to solve application / ...
-
Territory Sales Rep III
发现在: Talent CN S2 - 5天前
Oracle Chengdu, 中国 Regular EmployeeThis position is responsible for selling a range of company products or services to larger prospects or existing customer base in a defined territory. Primary responsibility include finding and generating new customers will work as part of a major team or head smaller sales team, ...
Customer Service - Chengdu, 中国 - airbus
描述
Job Description:
Main activities
⮚ Strategic activities
Contribute to the Airbus CSIP process
On the revenue side, the role will directly contribute the 2 of 5 elements of the revenue:
- the repetitive business from customers,
- the receivable revenue rate.
On the cost side, the role directly could give some contribution on TAT
⮚ Customer related activities
Ensure that timely and reliable information is provided to Ho Commercial on the relationship with the
customers and on critical issues
Ensure the establishment and continuous development of sound business relationship between
ALS Customer Services and Customers
Manage concessions and warranty claims management
Act as an ambassador to ensure the reputation of ALS
Manage potential extra demand from existing customer (kind of business development)
Operational activities
Establish and manage the link between the customers and the Company's operations team
(slots, work package & planning,...) as well as with the Airbus / Boeing delivery managers in case
of services delivery jointly with or subcontracted by Airbus / Boeing
Ensure that customers are provided with support and services to meet their
expectations/requirements under conditions that protect both ALS business interest and lead to
durable customer satisfaction
Ensure that the Company's contractual service delivery commitments are fulfilled
Outputs
⮚ Strategic Outputs
NA
⮚ Customer related Outputs
Information provided to Ho Commercial on on the relationship with the customers and on critical issues
Sound business relationship between ALS Customer Services and Customers established and
developed
Concessions and warranty claims managed
⮚ Operational Outputs
Link between the customer and the Company's operation team as well as with the Airbus /
Boeing delivery managers in case of services delivery jointly with or subcontracted by Airbus /
Boeing established and managed
Customers are provided with support and services to meet their expectations/requirements
provided under conditions that protect both ALS business interest and lead to durable customer
satisfaction
The Company's contractual service delivery commitments fulfilment ensured
Qualifications
• Education:
General aeronautical/mechanical engineer, degree level,or equivalent experience
• Experience:
Job description
Min 8 years' experience in an airline, or service support, or training, or customer
engineering
field, or technical field of sales and marketing, past Airline or Aircraft manufacturer
experience on
the technical, as well as on the commercial side would be an advantage.
Particularly and highly concerned by customer services and service-minded.
● Basic Skills:
Good negotiation skills
Result oriented
Fluent in English and Mandarin, written and spoken
Sense on the aviation operation
Communication skills, including essential language and the better skills of communication
Project management related experience, (or have track records on teamwork of project as
the majority role)
Passions on the communication
Sense on commercial P&L
• Certifications:
N/A
⮚ Ability
• Soft Skills:
Socially competent, very well developed coordination and relational skills to deal with
customers, MROs, vendors and relevant Airbus / Boeing stakeholders
● Technical Skills:
Deep technical knowledge of Airbus and / or Boeing A/C maintenance
Aviation QA/QC or aircraft certification related experience
Fleet management experience from airline side, or asset management related experience
from Lessor side,
Leasing technical consultant experience (especially on ramp representative)
Lean management project experience
Band6
This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth.
Company:
Airbus (Chengdu) Lifecycle Services LtdEmployment Type:
Fixed term-------
Experience Level:
ProfessionalJob Family:
Customer Eng.&Technical Support&Services
 Co. Ltd.&v=024){kind=logo}
