Veeva Systems - China, 中国 - timesjobs

描述

Position:
Practice Manager - Professional Service

Location:
China - Beijing

Department:
Professional Services Services : CRM Svcs

Employment:
Full-Time


Work Arrangement:
On-site

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster.

As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed.

We're not just any public company we made history in 2021 by becoming a (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in , committed to making a positive impact on its customers, employees, and communities.
The Role

As a Practice Manager with Veeva Systems, you will be leading the amazing team of professional services consultants and interfacing with customers to design and lead software implementation programs.

This team partners with our customers across Asia to implement Veevas cloud software to ensure the customers speed and success.

The ideal candidate will contribute at both hands-on and strategic levels to cultivate an amazing and innovative Veeva culture.

You will facilitate our field team in defining and following best practices, recruiting new team members and helping current team members to advance in their position.

You will demonstrate your ability to work in a global and cross-functional team environment with customers.
What Youll Do

Build, lead, and expand the team focused on long-term employee success
Establish measurable team and individual goals, metrics, and performance standards to ensure product knowledge, focus and execution, and accountability
Drive utilization, increased revenue, and the delivery of billable engagements for Veeva products and services
Provide leadership and mentorship, develop and maintain innovative consulting process
Oversee team and support consultants wherever needed
Create and maintain a strong internal network at Veeva across Sales, Products, and Services
Develop a trusted advisor and partner relationship with the customer
Drive customer coverage continuously for commercial product lines, and be accountable for customer success
Escalation point for project issues and accountability for project success

Requirements

Native Chinese and proficient English skills both verbal and written
Strong presentation skills with an ability to articulate to a business and technical audience
Negotiation skills and professional written/verbal communication skills
Proven ability to independent and strategic thinking beyond boundaries
Proven leadership in managing a consulting services team of at least 10 people
Proven track record of hiring, training, and developing teams with defined targets
Business development in a services organization
Direct experience selling and managing both small and large-scale implementation programs
Implementation expertise including demonstrated capability to develop new offerings or methodologies

Nice to Have

SaaS / Cloud implementation expertise
Previous P&L responsibility
Experience with , MDM platforms, or Content Management Platforms
Experience in the Life Science industry, especially in commercial areas

Veevas headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

Veeva is an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.