Trainer, Retail Customer Care - Shanghai

This is a Customer Care Manager role in Shanghai. · First point of entry for customers related to Technical issues · Collect and Filter customer calls... · ...

Assists customers via phone, chat and email addressing inquiries about products services accounts and transactions. Researches issues interprets transaction activity and resolves concerns to support their business. · ...

+This job assists customers via phone, chat, and email addressing inquiries about products services accounts and transactions. · +Respond to customer inquiries via phone email and chat providing support on products services accountsand transactions. · Research resolve customer co ...

The job assists customers via phone, chat and email addressing inquiries about products services accounts and transactions. The representative will research issues interpret transaction activity and resolve concerns to support their business. · Respond to customer inquiries via p ...

We are looking for a determined individual who believes that the customer experience is at the heart of what we do and works tirelessly to help our teams achieve just that. · In this role, you will work with quality and learning development teams as well as collaborate with Retai ...

In Retail Customer Care, our team is able to bring this experience to life. Inclusion is a shared responsibility and we hold ourselves and one another accountable for bringing everybody in. · ...

We have an open position for an enthusiastic motivated trainer to join our team. · You would be responsible for meeting regional retail contact center training requirements by designing delivering according to training strategy. ...

Respond to customer inquiries and provide support on products and services. · ...

At Apple, we believe that hard work and creativity fuel the ultimate customer experience. · ...

The senior customer service team represents Apple as the company's highest escalation point with the ultimate goal of restoring and strengthening the customer's loyalty and faith in Apple as a whole. · Manage extraordinary situations to champion swift resolution for each customer ...

At Apple we are committed to delivering the best in class experience in all aspects of our business Bring passion and dedication to your job and theres no telling what you could accomplish The senior customer service team represents Apple as the company's highest escalation point ...

At Apple we are committed to delivering the best in class experience in all aspects of our business Bring passion and dedication to your job and theres no telling what you could accomplish The senior customer service team represents Apple as the companys highest escalation point ...

+Job summaryThe Apple Store Online team is responsible for Apple's largest store. · The Sales Team Manager is responsible for daily supervision and administrative activities. · ...

We are looking for motivated and customer-focused individuals who want to offer Apple customers an unparalleled experience. · ...

We believe that hard work, a fun environment, creativity and innovation fuel the ultimate customer experience. · Supports the Retail Customer Care in its quest to provide an industry-leading, extraordinary experience to every interaction it engages in. · ...

At Apple we believe that hard work a fun environment creativity and innovation fuel the ultimate customer experience. We believe each customer interaction is an opportunity to surprise & delight. By focusing on the smallest of details we can make a big impact with our customers. ...

We believe in hard work lively environment and the kind of creativity and innovation that only comes about when talented people from diverse backgrounds approach problems from varying perspectives.Inclusion is a shared responsibility and we hold ourselves and one another accounta ...

We believe each customer interaction is an opportunity to delight engage and encourage - and that by focusing on the smallest of details we can make big impacts with our customers. · You Lead a team to deliver outstanding pre and post sales customer service around Apple product l ...

We are looking for someone to help us do extraordinary things at Apple Store Online team. · The Team Manager will lead a team of specialists to deliver outstanding customer experiences. · ...

The Retail Customer Care (RCC) Workforce Operations Manager leads a regional workforce management team to deliver efficient operations and high-quality customer care.The ideal candidate is a passionate leader who inspires teams to align with RCC's vision, drives results through c ...