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客房协调员 Housekeeping Coordinator - Beijing, 中国 - Hilton Beijing Wangfujing
描述
Position Statement /What will I be doing? Position Summary (bullet points)职位陈述/我的具体职责是什么? 职位概述(要点)
Responsible for coordinating the daily activities in the Housekeeping office and assist in the communications between the different Housekeeping areas and with other departments.
负责管家部的日常工作协调并协助管家部与其他部门及管家部各分部之间的沟通.
1. To receive check-outs from Front Office and communicates these to Floor Supervisor.
从前台获得退房信息并迅速告诉楼层主管。
2. To record daily okay rooms.
记录更新当日所有可用房。
3. To keep record of keys and floor master keys issued to other departments and floors.
记录分发到各个楼层和其它部门的万能钥匙。
4. Handle, record and follow up on loan items and extra supplies to guests. Conduct monthly inventories of on-loan items.
处理,登记和跟踪借出物品,每月盘点一次出借物品。
5. Record status of daily attendance for all Housekeeping team members.
记录所有管家部员工出勤的情况。
6. Prepare monthly reports as required. Render assistance to respective Housekeeping sections, Linen/Uniform, Floors, Public Areas, Laundry in preparing their monthly reports and inventories.
按要求准备月报表。为管家部各部分,即布草房,楼层,公共区域,洗衣房准备月度报告和盘点提供帮助。
7. Review and update the monthly Housekeeping Manning Guide.
更新管家部月度人力报告。
Requirements
What are we looking for?
我们寻找什么样的人才?
Specific Job Knowledge, Skill and Ability工作技能技巧要求:
1. Good written and verbal skills.
良好写作和口头表达能力。
2. Good knowledge of Housekeeping office daily operation.
具有良好的管家部办公室日常运作方面的知识。
3. Housekeeping Opera system .
能使用ONQ系统。
4. Computer basic knowledge.
能熟练操作电脑。
Source: Hospitality Online
