Key Account Management Driveshaft - Shanghai, 中国 - Oetiker

描述

Position Summary

The Key account manager is responsable for several big vehicle accounts, he/she is to achive sales growth target through customer relationship management, lead generation, opportunity development, RFQ handling, contract negotiation, etc.

Essential Functions

• Define, monitor and review account strategy for assigned key accounts, long-term growth target per key account and budgeting targets for KA
• Protects and grows business at key account according to targets, drives sales activities to serve the key account's needs and interact with global KAM
• Responsible for price management, commercial terms (shipping, payment, contracts etc.), and engineering change requests, facilitate commercial reviews with key accounts
• Identify technical challenges, promote innovation, coordinate development and drive customer adoption of solutions
• Manage customer projects, supports customer complaints and provide field service and support
• Coordinate team to increase customer satisfaction

Knowledge、Skills and Abilities

• Strong sense of customer centricity and performance-driven personality
• Ability to build lasting business relationships
• Excellent communication and presentation skills
• Experience in collaborating effectively in cross-functional or matrix environment
• Ability to adapt and perform in changing customer environments
• Ability to handle negotiations, tense or confrontational situations
• Excellent time management and project management capabilities
• Proficient in management processes including the use of sales pipelines
• Regional travel required

• 5+ years experience in Key Account Management or Sales or Business development, preferably experienced in Automotive Industry including OEM or Tire1
• University Degree in a relevant discipline (e.g. in Engineering) combined with relevant technical experience
• Profound experience with sales of technical products requiring in-depth explanations
• Competency in management of key accounts and associated networking
• Experience in the Vehicle industry (Tier Supplier) is a major plus
• Strong commercial acumen, understanding of a P&L, high affinity for numbers, proficiency in Excel, great analytical skills
• Business Proficiency in English (oral and written communication skills)