Assistant Manager, Case Management - Hong Kong Island

As Assistant Manager, Case Management at AXA Hong Kong and Macau, you will review and preview incoming life insurance applications for completeness and accuracy. · Bachelor's degree or equivalent qualification. · Previous experience in life insurance underwriting, case management ...

We are committed to promoting Diversity and Inclusion (D&I) by creating a work environment where all employees are treated with dignity, respect, · and where individual differences are valued. · ...

About FWD Group · FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 34 million customers across 10 markets, including BRI Life in Indonesia. FWD's customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to ...

Investigate manage resolve complaint cases receive service centre contact centre Detailed fact findings different system Prepare complaint report finding root cause evidence Suggest solutions remedial preventive measures Direct communicate complainants status updates resolutions ...

Job duties:- · Investigate, manage, and resolve complaint cases receive from service centre and contact centre · Detailed fact findings through different system, for instance, IVRS/call & visit recording/case management/imaging/MPF administration system · Prepare complaint report ...

We are looking for a Senior Analyst to join our team in Hong Kong Island. As a Senior Analyst, you will work on complex challenges across the Greater China insurance industry and contribute to case teams by proposing alternative analytical approaches. · ...

FWD Group is a pan-Asian life and health insurance business that serves approximately 34 million customers across 10 markets. The company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. · Lead c ...

Job summary: · Lead business discovery and value framing for AI initiatives across multiple domains. Proactively identify opportunities for automation and process improvement through AI to enhance operational efficiency. · Qualifications: · ...

Lead business discovery and value framing for AI initiatives across multiple domains (e.g. underwriting, claims, distribution, operations and IT). Proactively identify opportunities for automation and process improvement through AI to enhance operational efficiency. · Discovery a ...

About AXA Hong Kong and Macau is an equal opportunity employer committed to promoting Diversity and Inclusion (D&I) by creating a work environment where all employees are treated with dignity, · Manage administration process for underwriting cases · Screening applications, conduc ...

We are seeking a dynamic and tech-savvy Marketing Executive to join our Corporate Marketing Team and support our Senior Marketing Manager in driving corporate digital transformation and AI adoption across daily sales operations.Coordinate and manage internal system enhancement pr ...

Resolve customer enquiries related to eMPF from various channels. · ...

Collaboratively work with peers and product owner to understand the context, business rationale and value for the project Work on gathering requirements from various stakeholders by understanding detailed business needs, operation and backend workflows Document business requireme ...

Kennedys is looking for an Associate to join our Liability Defence Team in Hong Kong. · This is an exciting opportunity to join a growing, dynamic and global law firm.The Kennedys office in Hong Kong was established in 2000 and has now grown to 9 partners and over 20 lawyers · ...

Conducts Transactions Monitoring (TM) and Name Screening (NS) reviews on a daily basis and liaise with Frontline and Compliance colleagues. · Independently conduct meta research. · Advises on the development of Name Screening updates. · ...

+b>Job summary · Kennedys is looking for a Legal Executive / Paralegal to join our Liability Defence Team in Hong Kong. · This is an exciting opportunity to join a growing, dynamic and global law firm. · Defending personal injury and liability claims including employees' compensa ...

Job Duties & Responsibilities: · Administer the HRIS platform and oversee daily HRIS operations, including data updates and system monitoring · Responsible for system changes and enhancements in HRIS based on the roadmap and Bank HR's initiatives · Work closely with external ven ...

<p_Handle inbound and outbound call activities in Contact Centre especially deal with demanding customers and complainants by supervising the communication process between such customers and internal call agents Plan and suggest the strategy to deal with complicated and complaint ...

Job Duties & Responsibilities: · Serve as HR Business Partner providing advisory support across the employee lifecycle. · Partner with business leaders on workforce planning, talent acquisition & management, and organizational initiatives. · Handle employee relations matters inc ...

Responsibilities: · Handle inbound and outbound call activities in Contact Centre · Especially deal with demanding customers and complainants by supervising the communication process between such customers and internal call agents. · Plan and suggest the strategy to deal with com ...