- Achieve the required targets, effectively and in a professional and honest manner.
- Deliver Club Presentations consistently and accurately, including:
- Be an active and punctual participant in all presentations and trainings,
- Keep presentations and any other materials current,
- Continue to develop and improve Club Presentation skills, through self-assessment, practice, and feedback provided by others.
- Prepare for daily appointments as necessary,
- Follow and adhere to AVC best practices when presenting to guests,
- Build rapport and establish trust with guests throughout the entire presentation process,
- Discover guests' needs through strategic questions and discussions to customize the Club Presentation,
- Explain the features, advantages, and benefits of becoming a Club Points Owner,
- Suggest the appropriate Club Points Ownership Tier that would suit the guests' specific vacation needs, currently and in the future, and
- Have a working understanding of financing options and all the details involved in Club Points Ownership to be able to answer questions clearly and concisely regarding Ownership, such as servicing issues, construction work, financing, maintenance, repairs, and appraisals.
- Treat all guests with the utmost respect and courtesy to ensure the highest levels of satisfaction.
- Always ensure that you represent the company in an ethical, moral, and professional manner, ensuring that the company and its associated brands are not compromised.
- Support the company's marketing strategies.
- Set and review performance goals weekly, monthly, and YTD.
- Adhere to the 'New Owner' quality assurance and follow-up procedures as determined by your direct report.
- Respect and interact with your colleagues to maintain a 'one team' ethos.
- Demonstrate a full understanding of AVC's culture and processes.
- Assist in the development and mentoring of other VCs as requested.
- Maintain an awareness of current events (e.g., news, sports, music, culture) and AVC destinations to foster relationship building with potential guests and owners.
- Perform other duties as assigned, which may include business travel.
- Achieve all required targets established as part of defined goals.
- Attain high internal and external guest satisfaction.
- Conduct professional presentations.
- Maintain high standards of grooming, personal hygiene, dress code, and punctuality.
- Perform as an active and engaged team member.
- Positive and enthusiastic attitude.
- Excellent verbal and non-verbal communication and listening skills.
- Ability to work independently, as well as being an active team player.
- Ability to multi-task.
- Problem-solving and negotiating abilities.
- Must be willing to work weekends or holidays if the need arises.
- Minimum one year's experience in vacation ownership or timeshare sectors and/or two years' experience in direct sales.
- Tertiary or university is education desirable, though not essential.
-
Supply Chain
发现在: Talent CN S2 - 2天前
OMP Shanghai, 中国Your challenge · "> Your team · As a Supply Chain Consultant, you'll join the Delivery team as part of the Customer Solutions organization. The Delivery team delivers the solution and assists customers before, during, and beyond implementation. Once the global design is appro ...
-
Foreign Trade Specialist
发现在: Talent CN S2 - 6天前
AsstrA Shanghai, 中国 全职Foreign Trade Specialist · AsstrA is an ambitious team of 24 countries . More than 1,400 employees work in Europe, CIS countries, Asia and the USA. For more than 28 years, AsstrA has been offering a full range of transport and logistics services: road, sea, rail, air and int ...
-
Foreign Trade Specialist
发现在: Talent CN S2 - 6天前
AsstrA Shanghai, 中国· Foreign Trade Specialist at AsstrA | softgarden · View job here Foreign Trade Specialist · Full Time · Shanghai, China · With Professional Experience · 11/23/23 · Foreign Trade Specialist · AsstrA is an ambitious team of 24 countries. More than 1,400 employees work in Euro ...
-
Customer Services Consultant
发现在: Talent CN S2 - 6天前
OMP Shanghai, 中国Your challenge · "> Your team · As a Customer Services Consultant, you'll join the Customer Services team. Customer Services watches over business continuity. The team solves issues before they turn into problems and ensures flawless maintenance and upgrades. It provides the ...
-
Customer Services Consultant
发现在: Talent CN S2 - 6天前
OMP Shanghai, 中国Your challenge · "> Your team · As a Customer Service Consultant, you will be part of the Customer Services team. Customer Services watches over business continuity. The team solves issues before they turn into problems and ensures flawless maintenance and upgrades. It provid ...
-
User Engagement Consultant
发现在: Talent CN S2 - 6天前
OMP Shanghai, 中国Your challenge · "> Your team · As a User Engagement Consultant, you'll join the Delivery team, as part of our Customer Solutions organization. The Delivery team delivers the solution and assists customers before, during, and beyond implementation. Once the global design is a ...
-
Technical Supply Chain Project Manager
发现在: Talent CN S2 - 4天前
OMP Shanghai, 中国Your challenge · "> Your team · As our new Project Manager, you'll be part of the Customer Solutions team. Customer Solutions helps customers master their supply chain by finding and implementing innovative solutions. We add value, bring calm to the customer's work floor, and ...
-
China Bets-Open Software Ecosystem Leader
发现在: Talent CN S2 - 5天前
Intel Shanghai, 中国Job Description · 1) Explore and drive solutions, products, and service models for Software Defined, Silicon Enhanced, total solution, collaborate with internal RD, product, sales, and other teams to provide products and services. · 2) Develop Intel's China open source software ...
-
Associate, Funds Clients
发现在: Talent CN S2 - 2天前
Third Bridge Shanghai, 中国 全职Job Description · This role is in our Connections business, specifically within the Public Equity vertical. · As an Associate, you'll be the person driving revenue by enabling our clients to connect to the industry experts that will help them. After your initial training period, ...
Vacation Consultant - Shanghai, 中国 - Anantara Vacation Club
描述
Job Description
As a Vacation Consultant (VC) at Anantara Vacation Club (AVC), your primary responsibility is to conducting Club Presentations for guests.
Throughout your interactions with guests, colleagues, and stakeholders, maintaining professionalism, integrity, and quality is paramount. AVC will provide comprehensive training to ensure you are well-versed in AVC's Club Points Ownership and understand all relevant legal guidelines, compliance rules, and presentation policies.
·
Key Responsibilities:
Key Performance Indicators:
Qualifications
Required Skills and Attributes:
To perform this job successfully, you must be able to perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations are made to enable individuals with disabilities to perform the essential functions:
Education and/or Experience: