电话接听客服主管/专员 - 北海市
6小时前
Job summary
主导热线客服团队的日常运作确保服务流程的高效和质量监控团队绩效通过培训与指导提升团队的专业技能基于用户原声发现业务问题并联动服务运营推进业务改善提升用户体验推进落地对小组指标达成负责主要涉及服务质量服务效率务成本等指标监控协助客服负责人落地专项项目保证项目的落地与执行
职位描述
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