涉外服务式公寓 客服主任/高级主任 - Shanghai, Shanghai

仅限注册会员 Shanghai, Shanghai, 中国

1周前

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该职位来源于猎聘 1. 根据上级制定的工作制度、考核机制,做好执行管理工作,提升客户服务、环境管理、房务管理、租户维修等服务质量,协调并跟进全项目资产维护管理及安全管理能够切实落实以客为尊的客户满意度导向,通过租户可感知的高品质服务水平,提升续租率;切实做好客户居住满意度以助力项目经营目标的达成。 2. 根据制定的客户及房屋服务(包括环境服务、工程维修)等工作计划,具体负责客户服务板块日常工作,并与房服务板块紧密合作,带领同事积极主动提供优质的居住服务体验、社群活动体验等,并且与「租户」及外部相关方共建良好的营运环境。 3. 协助组织日常服务用语培训、技 ...
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