Lead Specialist, Customer Experience - Shanghai

仅限注册会员 Shanghai, 中国

6天前

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Job summary

The Lead Specialist, Customer Experience role at dsm-firmenich involves managing sales order intake and ensuring processing within 24 hours. You will monitor call-offs, delivery lead times, pricing, and inform account management and customers. This position requires strong English reading and writing skills, a college or university degree in supply chain/customer service or equivalent experience.


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