Lead Specialist, Customer Experience - Shanghai
6天前

Job summary
The Lead Specialist, Customer Experience role at dsm-firmenich involves managing sales order intake and ensuring processing within 24 hours. You will monitor call-offs, delivery lead times, pricing, and inform account management and customers. This position requires strong English reading and writing skills, a college or university degree in supply chain/customer service or equivalent experience.
工作描述
, consectetur adipiscing elit. Nullam tempor vestibulum ex, eget consequat quam pellentesque vel. Etiam congue sed elit nec elementum. Morbi diam metus, rutrum id eleifend ac, porta in lectus. Sed scelerisque a augue et ornare.
Donec lacinia nisi nec odio ultricies imperdiet.
Morbi a dolor dignissim, tristique enim et, semper lacus. Morbi laoreet sollicitudin justo eget eleifend. Donec felis augue, accumsan in dapibus a, mattis sed ligula.
Vestibulum at aliquet erat. Curabitur rhoncus urna vitae quam suscipit
, at pulvinar turpis lacinia. Mauris magna sem, dignissim finibus fermentum ac, placerat at ex. Pellentesque aliquet, lorem pulvinar mollis ornare, orci turpis fermentum urna, non ullamcorper ligula enim a ante. Duis dolor est, consectetur ut sapien lacinia, tempor condimentum purus.
访问所有高级职位,获得理想工作。
类似职位
客户体验经理负责制定服务规范、处理投诉并监控服务数据以提升客户体验。此外,该角色还包括日常工单管理和内部服务支持等任务。 · 制定服务规范 · 处理投诉 · 监控服务数据 · ...
1个月前
该职位来源于猎聘 概述:监管区域班主任各项销售和服务工作完成质量... · 追业绩数据报表处理和落后员工校区的跟盯 · 在读学员客户回访 和 问题总结及方案制定 · ...
1个月前
About Our Client · The organisation is a large global company known for its innovative approach and commitment to offering high-quality products. With a strong presence in Shanghai, the company is focused on delivering outstanding customer service and operational excellence. · ...
1个月前
We bridge the world through travel. · Deliver outstanding service to guests and partners via phone, email, and chatHandle a high volume of inquiries and deliver accurate timely resolutionsTake end-to-end ownership of booking issues (e.g. changes cancellations payments and other c ...
1个月前
We are looking for a Customer Experience Specialist to join our team in Seoul. You will be responsible for delivering outstanding service to guests and partners via phone, email, and chat. · ...
1个月前
We are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer's and partner's needs and solve their challenges. · Leads a team that provides strategic focus to ...
4周前
We are currently looking to recruit Filipino and English Customer Support Specialists to be based in our Bangkok, Thailand office. · ...
1周前
We are currently looking to recruit Customer Support Specialists to be based in our Bangkok, Thailand office. This is a fantastic opportunity to develop your customer service skills while working for a fast-paced company that invests in its employees. · ...
1个月前
Amazon is looking for a Product & Customer Insights Manager to join our Customer Experience and Business Trends team. · Medical, · Dental, · and · Vision · CoverageMaternity · and · Parental · Leave _OptionsPaid Time Off (PTO)RRSP ...
15小时前
+ Develop products services ideas leveraging data to influence product service offerings globally · + Determine customer need problem solve work backwards from there · + Use technical non-technical approaches stay aware of industry business trends+ Product Managers Software Devel ...
1天前
This role involves managing sales order intake, monitoring call-offs and delivery lead times, checking and resolving order blocks in collaboration with Sales and Planning teams. · ...
1周前
Amazon is looking for a Product & Customer Insights Manager to join our Customer Experience and Business Trends team. · The right candidate will have a passion for understanding the competitive landscape and building strong partnerships across business teams to drive changes. · ...
15小时前
As a Senior Manager of Customer Experience and Supply Chain at DSM-Firmenich in Shanghai, China, you will champion opportunities to improve the customer experience, lead digitalization transformation activities, and drive systematic SOP framework with a high-performing team. · ...
5天前
This role is responsible for leading change and transformation projects as well as influencing and collaborating with key stakeholders to maintain retail excellence in stores. · The incumbent will ensure the flawless execution of consistent best operation practice and policy acro ...
1周前
Lead change projects in North Asia retail stores. · Ensure flawless execution of best practices across Inventory Mgmt, OH&S. · Dedicate time in store to understand business needs. · ...
1个月前
We are looking for a Senior Manager to lead our customer experience team in China. You will be responsible for championing opportunities to improve the DSM-Firmenich super customer experience and driving systematic SOP framework and performance measurement with high performing te ...
1周前
Champion opportunities to consistently Improve the DSM-Firmenich super customer experience Act as one of the China key stakeholders in global CX project leading China CX team drive CN digitalization transformation activities journey · ...
1个月前
Amazon is looking for a Product & Customer Insights Manager to join our Customer Experience and Business Trends team. · ...
16小时前
Develops and implements strategic account plans for high-value transactional accounts. · Develops and implements strategic account plans for high-value transactional accounts. · ...
2周前
Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex. · Competitive package/benefit · Great culture and working environment · A challenging job in an international company · ...
1周前