前台主管 Front Desk Supervisor - Shanghai

仅限注册会员 Shanghai, 中国

1个月前

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负责前台团队的日常管理与工作安排,确保接待服务高效、有序运行 2. 制定并优化前台工作流程和服务标准,提升客户及访客的到访体验 3. 监督前台人员的仪容仪表、服务态度及业务能力,组织岗中培训与考核 4. 协调与其他部门的工作对接,处理突发情况及重要来访接待事宜 5. 负责办公环境秩序维护,管理访客登记、邮件收发、电话接听等基础行政支持工作 6. 定期汇总前台运营数据,向上级提交工作报告并提出改进建议 · 大专及以上学历,行政管理、文秘、酒店管理等相关专业优先 2. 具有2年以上前台或行政主管工作经验,具备团队管理经验者优先 3. 熟悉商务礼仪和行政事务流 ...
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