- To own, monitor + drive all sales activities of customers within your control, ensuring prospects are identified, qualified and nurtured through the sales pipeline so as to close profitable and sustainable customer deals.
- To align your sales efforts with CCL Managers, Pricing and Sea Logistics Business Development teams, including pricing decisions.
- To monitor competition by gathering current marketplace information on pricing + products.
- To report customer feedback to the CCL team, supporting resolutions as required.
- To align with CCL colleagues when onboarding new customers.
- To maintain + update the most relevant customer information in internal systems.
- To regularly review customer portfolios with the CCL Managers and team.
- To focus on customer engagement, satisfaction, retention + reactivation through high levels of service quality in close collaboration with the CCL.
- Your strong project management skills + experience along with your customer + people relationships will be the key to your success.
- You will be successful in this role because of your knowledge across our operations, products + services; because you possess the key attributes we are looking for.
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