- Keep all systems running stable, smooth, and secure.
- Manage equipment/application commissioning, modification, replacement, and/or upgrade projects.
- Ensure all systems comply with related regulations and company strategy.
- Work closely with business departments, and support business running via IT technologies.
- Build, install and upgrade PCs, Servers, network switches, wireless networks, and peripheral devices (such as printers, scanners) in accordance with Chevron standards and China government regulations.
- Perform information technology (IT) and Operational Technology (OT) system administration tasks, monitor, and maintain IT/OT system performance for PCs, Servers, Printers, and network equipment in the business network including the computer room hosting the equipment.
- Troubleshoot PC, server, printer, and network incidents and provide analysis and follow-up support. Escalate complex issues to appropriate support teams for resolutions. Record, update, and document requests using ServiceNow, Chevron's IT service desk system.
- Ensure all documentation, evergreen procedures, and compliance tasks (e.g., Service-Now) for the IT/OT systems are completed and up to date. Perform IT hardware and software license inventory management.
- Liaise with vendors for the installation, maintenance & monitoring of Networking and computer rooms infrastructure.
- Manage or Support IT/OT related projects.
- Support other project managers on IT concur process.
- Align and work closely with PCN (Process Control Network) teams both regional and international to share insights and get infrastructure support as needed.
- Any other tasks assigned by supervisor.
- 保持系统运行稳定、平稳、安全。
- 管理设备/应用程序调试、修改、更换和/或升级项目。
- 确保所有系统符合相关法规和公司战略。
- 与业务部门紧密合作,通过IT技术支持业务运行。
- 根据雪佛龙标准和中国政府法规构建、安装和升级 PC、服务器、网络交换机、无线网络和外围设备(如打印机、扫描仪)。
- 执行信息技术 (IT) 和运营技术 (OT) 系统管理任务,监控和维护业务网络中 PC、服务器、打印机和网络设备(包括托管设备的机房)的 IT/OT 系统性能。
- 对 PC、服务器、打印机和网络事件进行故障排除,并提供分析和后续支持。将复杂问题上报给适当的支持团队以解决问题。使用雪佛龙的 IT 服务台系统 ServiceNow 记录、更新和记录请求。
- 确保 IT/OT 系统的所有文档、常青程序和合规性任务(例如,Service-Now)都已完成并处于最新状态。 执行 IT 硬件和软件许可证清单管理。
- 与供应商联络,以安装,维护和监控网络和计算机室基础设施。
- 管理或支持 IT/OT 相关项目。
- 在IT批准流程上支持其他项目经理。
- 与区域和国际 PCN(过程控制网络)团队保持一致并密切合作,以分享见解并根据需要获得基础设施支持。
- 主管安排的其他工作任务
- At least 5 years' experience in systems maintenance.
- At least 5 years' experience in project management.
- Experience in collaborating with various development teams and vendors, both domestically and internationally, including the ability to travel to domestic locations.
- Ability to communicate technical issues across a wide variety of audiences.
- Ability to communicate with business, analyze and design business requirements, provide technical solutions, and write relevant technical documents.
- Familiar with a mainstream database technology: the MYSQL/SQL server/Oracle
- Maintaining positive relationships with internal customers and external partners, identifying business needs, addressing feedback, and identifying solutions for issues that arise.
- Effective communication and coordination skills in English and Mandarin, quick learning ability and teamwork spirit, rigorous work attitude and desire for self-improvement.
- Familiar with Windows OS (Operating System), MCSE is a plus.
- Familiar with Cisco network equipment, CCNA/CCNP is a plus.
- Familiarity with Linux is a plus.
- Familiarity with SAP is a plus.
- Familiarity with the Warehouse Management System is a plus.
- Familiarity in Distributed Control Systems like Yokogawa is a plus.
- Familiarity with Palo Alto Network OS is a plus.
- Familiarity with VMWare is a plus.
- Well oral and written English.
- 至少 5 年系统维护经验。
- 至少 5 年的项目管理经验。
- 具有与国内和国际各种开发团队和供应商合作的经验,包括前往国内地点的能力。
- 能够在各种受众中传达技术问题。
- 能够与业务沟通,分析和设计业务需求,提供技术解决方案,撰写相关技术文档。
- 熟悉非主流数据库技术:MYSQL/SQL server/Oracle
- 与内部客户和外部合作伙伴保持积极的关系,确定业务需求,解决反馈,并为出现的问题确定解决方案。
- 良好的中英文沟通协调能力,快速学习和团队合作精神,严谨的工作态度和自强不息的愿望。
- 熟悉WindowsOS(操作系统),MCSE是一个加分项。
- 熟悉Cisconetwork设备,CCNA/CCNP者优先。
- 熟悉 Linux者优先。
- 熟悉SAP是一个加分项。
- 熟悉仓库管理系统者优先。
- 熟悉像横河电机这样的分布式控制系统是一个加分项。
- 熟悉PaloAlto Network OS者优先。
- 熟悉VMWare者优先。
- 良好的英语口语和书面表达能力。
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描述
Total Number of Openings
1Provides knowledge and expertise in fixed equipment including rotating equipment, engines, pumps, piping, valves and vessels, including inspection, troubleshooting and repair.Chevron participates in E-Verify in certain locations as required by law.
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