运维工程师-运维治理 - 长春市
1天前

工作描述
工作职责1.负责客户业务信息系统的维护工作,确保信息系统高效、有序、稳定运行
2.组织相关用户进行公司业务信息系统的培训工作
3.负责客户业务信息系统权限管理、开通
4.负责在线响应客户在软件使用过程中遇到的问题,并快速解答软件操作性问题
5.负责与用户远程沟通,理解与分析用户面临的问题,了解用户诉求
6.学习掌握客户软件所涉及的行业知识,并能够灵活运用解决客户实际问题
7.负责编写和维护相关的操作手册
8.与开发团队密切合作,协助解决生产环境中的问题
9.定期巡检、了解系统安装调试后的运行情况
10.负责所分管客户系统运维的整体组织及管理工作
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