Assistant Manager, Office Leasing - Shanghai, 中国 - CBRE

描述

Key roles and responsibilities of the Assistant Manager of A&T Office are:

• To assist the Department directors to service existing clients, nurture client relationships, and cultivate repeat business and referrals for the Company.
• To manage assignments as directed by the Manager and Department directors of Office Services, specifically relating to marketing and leasing activities.
• To assist in branding and marketing of Office Services with Directors and Corporate Communication, Greater China by coordinating the press releases and different marketing events internally and with clients.
• To assist the Corporate Communication Department in creating the promotion materials and liaise with the Business Line Leaders of Office Services in coordinating and roll out the marketing campaign.
• To assist the Department Directors with managing the CRM and Office services branding platform.
• To generate leads and introduce prospective developers and landlords.
• To manage small projects that appointed by Department Director or above.
• To support the Department Director to carry out any other assignments.

ESSENTIAL DUTIES 1) To generate new business in the leasing or sale/acquisition of properties as appropriate for the Department. You are expected to keep constantly abreast with the market you are operating in, constantly source for market information and leads, and generate creative marketing/market ideas and solutions for clients.
2) To service the requirements of clients, nurture existing client relationships and cultivate and secure repeat business and referrals for the Department. This task entails proficient after-sale service and effective maintenance and follow-up of client databases.
3) To assist the Department directors in conceptualizing and organizing the Departments marketing programmes and other activities in respect of client instructions. Marketing activities include: conducting marketing pitches and client presentations, promotional and advertising activities, and production of marketing materials such as proposals, property particulars, Power Point presentations, press releases, brochures, and mailshots.
4) To work as an integral part of a cohesive team to identify and meet sales/profit targets set for the Department by the Management.
5) To assist the Department directors with the setting up and maintenance of filing and database systems, and to ensure that the systems are kept current.
6) To assist the Department directors in keeping a close tab on quality control of all materials produced for external and internal distribution. You should take particular care to ensure on a daily basis that all outbound correspondence, particularly offer letters, are vetted for quality and accuracy. Such quality control should extend to reports, advice, property particulars, reviews, proposals, brochures and presentations for clients or other parties.
7) To be mindful of sourcing new business not only for your Department but also other departments as well.
8) To assist with the generation of business in the leasing and sale/acquisition of office properties for the Department, you are expected to: a) Provide a high degree of servicing to key clients. b) Make consistent efforts to keep abreast with developments in the office market. c) Constantly source for market leads and information, and generate creative solutions for vendors and landlords. d) Build a track record for yourself and the Company as leading regional market or cross-border players.
9) To service existing clients, nurture client relationships, and cultivate repeat business and referrals for the Company. You are expected to provide, among other things, proficient before and after-sale service, effective maintenance of client databases, and diligent follow-up of clients requirements in respect of renewals, relocation, expansion, etc.
10) To follow guidelines and carry out instructions from the Executive Director, Greater China and the management, working as part of a cohesive team to identify business opportunities and meet the business targets set for the Department.
11) With the ability in managing a small team of people for specific projects from time to time.
12) To assist with the setting up of filing and database systems for stock, occupancy and client profiles. Take charge of the management and maintenance of these databases and ensure that they are kept current.
13) To lead by example, not only the efficient performance of duties but also compliance to all Company policies, and instructions and standards of conduct.
14) To carry out any other assignments as directed by your senior directors or the Management.

REQUIREMENTS Relevant educational background or at least 3 years of related working experience. Excellent understanding of and experience in real estate and leasing in the commercial field. Proven experience in managing individuals, teams or projects. Ability to develop strong customer relationships. Fluent spoken and written English and Chinese (Cantonese / Mandarin). Proficiency in Microsoft Office including Excel, Word and PowerPoint. Driven and hardworking with exceptional communication and presentation skills.