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Shanghai

    Associate Director, High Net Worth Segment Devt - Shanghai, 中国 - Standard Chartered Bank

    Standard Chartered Bank background
    全职
    描述

    Role Responsibilities

    Strategy

  • Collaborate with Affluent team (primarily Priority Private) branches/distribution/segment teams to acquire high net-worth clients through client events, campaigns, service offerings etc
  • Setup collaboration arrangement with CCIB and BB to acquire PP clients for SCB China, leveraging the bank's existing international banking proposition and services
  • Refer clients to the bank's international network where clients have international banking needs
  • Prospect & pipeline Quality Corporate Partnerships with a sizable client base, especially focus on High-Net-Worth client acquisition.
  • Co-work with CN segment teams to provide input for CVP development and client activities to acquire entrepreneur & high-net-worth individual account to on board SCB
  • Co-work with PP RM, distribution RM and acquisition ARM/BDE to ensure smooth on boarding journey & pleasant client experience
  • Familiar with CPBB products ie deposit / BB / lending / WM and act as a key contact from SCB to provide a comprehensive offering to corporate & individual clients. Engage / refer to related sales channel when needed and create synergy.
  • Business

  • To effectively manage overall project from planning to implementation accordingly to pre-set timeline
  • To coordinate with stakeholders and ensure deliverables of each workstreams are delivered per project plan
  • To prepare regular update to PWC (project working committee) and PSC (project steering committee) before and after project rollout
  • To ensure smooth transition from project to BAU responsible units/persons when project completes
  • Responsible for result delivery per scorecard, performance metrics to be defined by senior management
  • Strictly comply with local regulations and group policies on project implementation
  • To provide support / updates for promotion and activities, procedural changes, management directives, etc.
  • To ensure meeting with internal control, compliance, and audit standards.
  • Accountable for implementing and complying with AML requirements when performing duties.
  • To develop action plans to improve business performance.
  • Identify Right Corporate Partners target , both size and natural need.
  • Develop Pitch book and professionally pitch at Corporate Partners for a 'Win-Win' business collaboration.
  • Successfully on-board quality corporate partners, contributing to Yearly QPC target across CPBB business.
  • Make regular monthly visit and conduct feedback to further improve/explore further product enhancement/platform integration and or other opportunities.
  • Lead the streamline business operation between Corporate Partners and SCB.
  • Lead end to end alignment with SCB internal stakeholders not limited with CPBB on Corporate Partners proposition implementation.
  • Track & monitor corporate partners performance as per approved financial plan and justification for corporate partnership renewals.
  • Meet Corporate Partners governance criteria and requirement incl. visitation, documentation check etc.
  • Ensure all Corporate Partners materials are officiated by Legal & Compliance for external usage.
  • Follow through that SCB & Corporate Partners both fulfil Legal Contract agreements.
  • Processes

  • Leverage on resources and channels to deliver performance by maximizing new customers/acquisition/referral opportunities and providing quality customer service.
  • Conduct appropriately and professionally as SCB representative; no mis-selling/over-promise on Bank's commitment to Corporate Partners.
  • Conduct & present factual Corporate Partnerships information, background, and strategies.
  • Corporate Partners relationship management including running referral program and/or other initiatives at Corporate Partners to drive outcome as per planned.
  • Make regular monthly visit and conduct feedback to further improve/explore further product enhancement/platform integration and or other opportunities.
  • Lead the streamline business operation between Corporate Partners and SCB.
  • Lead end to end alignment with SCB internal stakeholders not limited with CPBB on Corporate Partners proposition implementation.
  • Track & monitor corporate partners performance as per approved financial plan and justification for corporate partnership renewals.
  • Meet Corporate Partners governance criteria and requirement incl. visitation, documentation check etc.
  • Ensure all Corporate Partners materials are officiated by Legal & Compliance for external usage.
  • Follow through that SCB & Corporate Partners both fulfil Legal Contract agreements.
  • Risk Management

  • Be responsible for failure to follow relevant rules and processes, failure to properly perform the
  • Properly perform the duties on management and ensure the effectiveness of internal control
  • Be responsible for regulatory failure or risks arising from or in connection of the event over which the employee has the duties of management and/or leadership
  • Be responsible for significant losses due to failure of effectiveness of internal control
  • To keep abreast with latest bank policy, changes in regulations/compliances, budget controls as well as current market trends, clients' needs, especially competitor strategies.
  • Regular review as per DOI and exceptional cases investigation and following up.
  • Commission verification & payment (PO/Payment notice & invoice collection).
  • Understand, acknowledge and comply with the requirements on individual accountabilities and responsibilities of the job set out in applicable local laws and regulations as well as SCB internal policies;
  • Effectively ensure and intensify internal controls by keeping abreast with developments of applicable local laws and regulations on accountabilities;
  • Perform job duties with diligence, contribute to efforts as an individual or as a team member so as to avoid any actual or potential legal sanctions, regulatory penalties, material financial loss, or adverse reputational impact on the Bank;
  • Be responsible for failure to follow relevant rules and processes, failure to properly perform the responsibilities, and implement corrections;
  • Cooperate with any investigations or reviews on regulatory failure such as accountability review
  • Governance

  • Adhere to Local Regulatory, Group & In Country Regulations, Internal Policies & Guideline.
  • Conduct appropriately and professionally as SCB representative; no mis-selling/over-promise on Bank's commitment to Corporate Partners.
  • Conduct & present factual Corporate Partnerships information, background, and strategies.
  • Corporate Partners relationship management including running referral program and/or other initiatives at Corporate Partners to drive outcome as per planned.
  • Regulatory & Business Conduct

  • Display exemplary conduct and live by the Group's Values and Code of Conduct.
  • Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
  • Lead the [function] to achieve the outcomes set out in the Bank's Conduct Principles: [Fair Outcomes for Clients;] *
  • Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
  • Understand, acknowledge and comply with the requirements on individual accountabilities and responsibilities of the job set out in applicable local laws and regulations as well as SCB internal policies
  • Effectively ensure and intensify internal controls by keeping abreast with developments of applicable local laws and regulations on accountabilities
  • 跟上本地问责法律法规的发展,以有效地确保并强化内控;
  • Perform job duties with diligence, contribute to efforts as an individual or as a team member so as to avoid any actual or potential legal sanctions, regulatory penalties, material financial loss, or adverse reputational impact on the Bank
  • 审慎勤勉地履行岗位职责,以个人或团队成员的身份,为避免任何导致银行遭受或可能遭受法律制裁、监管处罚、重大财务损失或声誉负面影响而做出努力;
  • Be responsible for failure to follow relevant rules and processes, failure to properly perform the responsibilities, and implement corrections
  • 对未遵守相关规范和流程、未适当履行职责以及未执行整改措施承担相应责任;
  • Cooperate with any investigations or reviews on regulatory failure such as accountability review
  • 配合任何关于违反监管规定的调查或审查,例如,问责审查。
  • Properly perform the duties on management and ensure the effectiveness of internal control
  • 正确履行管理职责,并确保内控的效率;
  • Be responsible for regulatory failure or risks arising from or in connection of the event over which the employee has the duties of management and/or leadership
  • 对负有管理和/或领导责任的事项引起或相关的违反监管规定事件或风险,承担相应责任。
  • Be responsible for significant losses due to failure of effectiveness of internal control
  • 为内控失效造成的重大损失负责。
  • Key stakeholders

  • Regional Head / Market Heads, Private Banking, GCNA
  • Regional segment heads of CPBB (Affluent, BB) and CCIB (LM/MM, IC)
  • Various Private Banking Market heads
  • Regional General Managers of relevant regions
  • Affluent team and BB city managers, branch/sales managers, acquisition team managers
  • CCIB sales heads
  • Country and regional governance team (CFCC, Legal, Risk)
  • Our Ideal Candidate

  • College/diploma degree or above;
  • 5 years or above working experience in sales function; relevant experience in SG Private banking is preferred
  • Highly motivated and drove by number, strong interpersonal skills and demonstrate leadership attributes.
  • Strong personal integrity with zero disciplinary record in any previous job
  • Good credit appraisal and marketing skills with the ability to interpret financial information
  • Optimistic, willing to work under high pressure
  • Role Specific Competencies

  • Communication
  • Relationship Management
  • Presentation Skills
  • Wealth Management Products


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